Job Title: Collective Stays Coordinator
Location: Between Canmore, Dead Man's Flats, and Harvie Heights, Alberta
Employment Type: Full-time
Reports To: Stays Operations Manager
About the Role
The Collective Stays Coordinator keeps every unit across our short-term rental portfolio spotless, well-stocked, and guest-ready. You'll oversee quality control and linen coordination for The Gem Stays in Harvie Heights (ten two-bedroom units) and Sevenfold on Main Street (a seven-bedroom unit).
You are the last set of eyes before a guest arrives and the first to catch anything that isn't up to standard. This is a hands-on role for someone detail-obsessed, dependable, and genuinely proud of a job done well — from a crisply pressed set of linens to a fully stocked coffee station.
Key Responsibilities
Quality Control & Unit Readiness
- Inspect each unit after cleaning and before guest arrival to ensure it meets our presentation and cleanliness standards.
- Confirm that every room is guest-ready: surfaces clean, beds properly made, amenities in place, and the overall space photo-ready.
- Complete final walkthroughs and address any last-minute touch-ups before check-in.
Laundry Coordination & Linens
- Oversee the laundry process across all units, working alongside our dedicated laundry team member to ensure linens, towels, and soft goods are washed, folded, and pressed to a consistent, high-quality finish.
- Ensure the correct linens and quantities are prepared, matched to each unit, and ready for pickup on schedule.
- Step in to assist with sorting, folding, or pressing when volume is high, someone is away, or a turnaround is tight.
- Manage linen rotation and par levels across the Gem Stays units and Sevenfold so clean stock is always available for turnovers.
- Maintain the quality and appearance of all textiles, flagging worn or stained items for replacement.
Restocking & Supplies
- Replenish guest amenities, toiletries, coffee, paper goods, and other consumables between stays.
- Monitor inventory levels and reorder or request supplies before they run low.
- Keep storage areas organized and well-stocked for efficient turnovers.
Maintenance & Damage Reporting
- Inspect units for damage, wear, or maintenance issues during each turnover.
- Document and report problems promptly with clear notes and photos, and follow up to confirm resolution.
- Help protect the properties by catching small issues before they become costly repairs.
What We're Looking For
- Strong attention to detail and high personal standards for cleanliness and presentation.
- Reliable and self-directed, with the organizational skills to coordinate laundry and turnovers across multiple properties and a changing schedule — and the willingness to roll up your sleeves and pitch in when needed.
- Comfortable with physical work, including lifting linens and being on your feet throughout the day.
- Experience in hospitality, housekeeping, short-term rentals, or a similar service role is an asset.
- Must have a valid driver's license and a reliable vehicle to transport linens, supplies, and items between locations.
Why Join Us We offer a beautiful mountain setting and a small, collaborative team where your care and craftsmanship directly shape the guest experience.
To Apply: Send your resume via Indeed or email us at [email protected]
Job Types: Part-time, Casual
Pay: $20.00-$25.00 per hour
Benefits:
Flexible language requirement:
Work Location: In person
