Job Summary
We are seeking a motivated Entry-Level Administrative Coordinator & Client Services Coordinator to join our dynamic team. This full-time or part-time role offers an excellent opportunity for individuals interested in project management, customer relationship management, and account management within a professional environment. The ideal candidate will support daily operations, enhance client interactions, and contribute to the overall success of our organization through effective communication and organizational skills. This position provides valuable experience in SaaS, Salesforce, marketing, and financial services sectors, making it an ideal stepping stone for career growth.
Responsibilities
- Assist with project management tasks to ensure timely completion of client deliverables and internal initiatives.
- Manage customer relationships by providing exceptional service and addressing inquiries promptly.
- Support account management activities, including onboarding new clients and maintaining accurate records.
- Utilize analysis skills to interpret data and generate reports that inform strategic decisions.
- Use Salesforce and other CRM tools to track client interactions, sales pipelines, and service requests.
- Coordinate marketing efforts by assisting with campaigns, content creation, and outreach activities.
- Provide administrative support such as scheduling meetings, preparing documentation, and maintaining organized files.
- Collaborate with cross-functional teams to streamline processes and improve client satisfaction.
- Contribute to the development of SaaS solutions by providing feedback based on client interactions and operational needs.
Qualifications
- Strong communication skills with the ability to effectively interact with clients and team members.
- Basic understanding of project management principles and customer relationship management systems like Salesforce.
- Familiarity with SaaS platforms, marketing strategies, and financial services is a plus but not required.
- Excellent organizational skills with attention to detail and ability to multitask efficiently.
- Analytical mindset with the ability to interpret data and generate insights for decision-making.
- Prior experience in customer service or administrative roles is advantageous but not mandatory; training will be provided for necessary tools and systems.
- A proactive attitude with a willingness to learn and grow within a professional environment.
This role is designed for individuals eager to develop their skills in client services, project coordination, and business operations while contributing meaningfully to our organization’s success.
Pay: $46,000.00-$56,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Flexible schedule
- On-site parking
- RRSP match
- Tuition reimbursement
- VRSP
Work Location: In person
