Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests
Royal Caribbean Group’s Sales Canada Team has an exciting career opportunity for a full time Manager Field Sales reporting to the Director Market Sales Canada
This position will be working from Quebec Canada
Position Summary:
Responsible for profitable revenue generation from assigned retail travel accounts (generating a minimum of $50K in annual revenue) with a cumulative portfolio of $50M+ Field Sales Manager is accountable for growth of assigned accounts to meet company sales and growth goals with emphasis on account penetration
Essential Duties and Responsibilities:
Builds and maintains relationships with decision-makers front line advisors and managing team individual accounts within territory
Conducts annual contract negotiations including revenue/passenger growth targets and allocation of co-op marketing funds
Analyzes sales data and business trends to conduct business reviews with assigned accounts
Develops tactical promotion strategies for assigned accounts with accountability for ROI analysis and practice-sharing
Conducts and coordinates agent training ensuring the development of Celebrity brand champions Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries pricing product enhancements and trade resources
Consistently monitors and updates customer business profiles within CRM system (ROI cost of sale yield retention- automation)
Partner with Director of Sales and HQ teams to develop and implement strategies to take advantage of new sales opportunities within region
Works with Key Account Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives
Gathers and communicates reporting on customer business profile (ROI cost of sale yield retention automation)
Field Sales Manager is responsible for complete knowledge of all Celebrity Cruises products services and brand representation
Field Sales Manager will perform other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management
Qualifications Knowledge and Skills:
- Minimum 3 to 5 proven outside sales experience required
Must be fluent (spoken and written) in both English and French
Travel industry preferred
Must be able to travel and live in assigned territory
Established success and proven proficiency in the core competencies required
Bachelor's degree is preferred or combination of education and experience
- Must be able to work weekends
- Applies sound judgment
- Negotiation Skills
- Financial /Business acumen
- Presentation and Communication skills
- Information Management (Technology; Sales Automation)
- Territory Management
- Interpersonal and Collaboration skills
- Sales Aptitude and Ability
- Strong solution selling skills
Ability to use multiple communication and interaction methods to collaborate effectively get results with others and develop customer champions
Ability to display the highest level of personal integrity takes responsibility for personal and organizational results and proactively develops greater ability
- Fosters Collaboration and Cooperation
- Champions Change and Innovation
- Valid commercial driver's license
- Ability to travel to key accounts
We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
No immigration sponsorship offered
Agency and Third-Party Submissions: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property
