Front Desk Agent – Join Our Hospitality Team!
Location: Days Inn By Wyndham Sudbury
Job Type: Part-Time
Shifts: Flexible schedule, including evenings, weekends, and holidays
About Us:
At Days Inn By Wyndham Sudbury, we pride ourselves on providing exceptional guest experiences. We are looking for a dedicated and personable Front Desk Agent to join our team and be the welcoming face of our hotel. If you have a passion for customer service and enjoy working in a fast-paced environment, we’d love to hear from you!
Responsibilities:
- Greet and assist guests with check-in, check-out, and inquiries
- Handle reservations, cancellations, and modifications
- Provide information about hotel amenities, services, and local attractions
- Process payments and ensure accurate billing
- Address guest concerns and resolve issues promptly and professionally
- Maintain a clean and organized front desk area
- Collaborate with housekeeping and maintenance teams to ensure smooth operations
Qualifications:
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently under pressure
- Proficiency in hotel management software (training provided)
- Basic math skills for handling payments and invoices
- Availability to work flexible shifts, including weekends and holidays
- A friendly, positive attitude with a customer-first approach
What We Offer:
- Competitive wages
- Employee discounts on hotel stays
- Opportunities for career growth and advancement
- Supportive and friendly work environment
If you're ready to be part of a dynamic hospitality team, apply today! Send your resume and cover letter to [email protected]
Job Type: Part-time
Pay: From $17.60 per hour
Work Location: In person
