Technical Architect II:
On behalf of our Utility client, Procom is searching for a Technical Architect II for a 12-month role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.
Technical Architect II - Job Description:
This future-oriented, strategic role focuses on evolving the organization's web and digital platforms into a modern, scalable, omnichannel ecosystem. The project involves ensuring these platforms deliver consistent, secure, and engaging experiences across various digital channels.
Technical Architect II - Responsibilities:
- Define the digital roadmap in collaboration with Marketing and Public Affairs stakeholders
- Deliver analytics, insights, and recommendations to inform leadership and improve digital strategy
- Support current web technologies and ensure standards, policies, and best practices are followed
- Drive alignment between technology, marketing, and Public Affairs to enhance web presence and outcomes
- Expand digital maturity through modern Sitecore CMS, social media, and omnichannel capabilities
- Develop and report on key customer journeys and targeted campaign tracking
- Enable a unified content strategy and manage digital assets centrally
Technical Architect II - Mandatory Skills:
- Broad and deep knowledge of digital and social media trends, tools, and best practices
- Deep understanding of web technologies, SitecoreAI (Cloud XMC) platform, and related capabilities
- Experience with modern digital architectures supporting API-first, headless, or omnichannel delivery models
- Strong analytical, communication, and leadership skills
- Knowledge of security concepts, cloud services (e.g., Azure), and digital integrations
- Demonstrated capability to drive strategic roadmap recommendations
- Ensure best practices and standards are being followed
Technical Architect II – Nice-to-Have Skills:
- Experience with AI-enabled digital experiences
- Familiarity with conversational agents constrained to trusted datasets
- Understanding of automation and personalization initiatives
- Experience in enabling a unified content strategy
- Knowledge of emerging digital channels
Technical Architect II – Assignment Length:
This is a 12-month position.
Technical Architect II - Start Date:
ASAP.
Technical Architect II - Assignment Location:
Toronto, Ontario, Canada. This is a hybrid position requiring 3 days in-office (Monday, Tuesday, and Thursday) and 2 days work-from-home (Wednesday and Friday).
