This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This competition may be used to fill multiple positions.
Location - This role is hybrid with a mix of remote and in-person work at North Campus, Edmonton.
Reporting to the Director, Office of Education, the Program Coordinator provides dedicated graduate academic administrative support to the faculties and programs in the College of Social Sciences and Humanities (CSSH), working collaboratively with their peers and contacts in the faculties and GPS to support graduate program administration.
By providing expert policy and business process support, the incumbent is seen as a knowledge and procedure expert who works proactively to resolve issues and continually improve processes.
The College of Social Sciences and Humanities brings together the strengths of the faculties of Arts, Business, Education, and Law to advance research, teaching, and community engagement that deepen our understanding of individuals, societies, and institutions. United by a shared commitment to creativity, equity, inclusion, justice, and democracy, the college fosters academic excellence that supports opportunity and well-being for all.
Through interdisciplinary collaboration and innovative scholarship, the College of Social Sciences and Humanities leads initiatives that challenge traditional boundaries, inform public policy, and equip students to become thoughtful, engaged citizens and leaders in an increasingly complex world.
- Work closely with faculty and staff in graduate programs and provide information on College administrative services
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Create communities of practice at the college level to facilitate collaboration and the sharing of best practices. Develop shared templates and tools to improve workflows
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Partner with GPS to enhance business processes, optimize system functionality and increase capacity during peak admission periods
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Provide training and mentorship for new staff, onboarding; provide short-term direct administrative support to assist with graduate student affairs and the implementation of initiatives during periods of limited capacity
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Administrative support for graduate admission processing on program basis (academic admission decisions remain in the academic unit)
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Administrative support for graduate awards processing on program basis (academic award decisions remain in the academic unit)
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Provide support for graduate governance processes, calendar changes, etc.
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Support College-wide graduate program initiatives (e.g. workshops, course inventory, etc)
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Minimum two years’ experience in a related role (graduate services/program administrator, graduate student advisor, etc)
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Undergraduate degree; combination of education and experience will be considered
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Proficiency with Google Suite (particularly Sheets) and MS Office (particularly Excel) is essential. Knowledge and proficiency in admissions Slate system is an asset
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Strong attention to detail
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Demonstrated ability to develop positive and professional working relationships with departments/faculties, and stakeholders at all organizational levels
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Ability to work independently and to build and maintain professional working relationships as a trusted team member
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Excellent communication (oral and written) and interpersonal skills
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Strong analytical and organizational skills, including problem assessment and escalation
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Strong knowledge of University policies and procedures, and academic program requirements; knowledge of University governance processes is an asset
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
