About Us
We are a growing, luxury Korean hair salon dedicated to providing exceptional customer service and high-quality hair services. We are currently seeking a professional, organized, and hardworking Front Desk Assistant who is fluent in both Korean and English to join our team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced salon environment, and has strong communication, customer service, organizational, and teamwork skills. The successful candidate will support both the front desk and daily salon operations while assisting stylists in providing an excellent client experience.
Key Responsibilities
Client Relations & Customer Service
- Create a positive, professional, and welcoming first impression for every guest.
- Assist clients with inquiries regarding services, pricing, promotions, and salon policies.
- Ensure clients feel comfortable and attended to throughout their salon experience.
- Assist with client check-in and check-out procedures.
Appointment Management
- Answer incoming phone calls promptly and professionally.
- Schedule, reschedule, and confirm client appointments.
- Manage appointment bookings to maximize stylist productivity and salon revenue.
- Send appointment reminders and follow up with clients as needed.
- Maintain accurate client records and appointment notes.
Hair Stylist Assistant Duties
- Prepare clients for services, including shampooing, conditioning, drying, and other basic salon preparations.
- Assist stylists during colouring, cutting, perming, and other hair services as directed.
- Prepare and organize tools, products, towels, capes, and other supplies needed for services.
Administrative Duties
- Process client payments accurately.
- Open and close daily cash and POS transactions.
- Perform general administrative and clerical duties as assigned.
Qualifications
- Fluent in both Korean and English, spoken and written.
- Previous experience in reception, customer service, sales, hospitality, salon/spa environments, or hair services is an asset.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Comfortable working with computers, scheduling software, and POS systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Weekend and evening availability is preferred.
What We're Looking For
- Friendly, outgoing, and approachable personality.
- Strong customer service mindset.
- Reliable, punctual, and detail-oriented.
- Team player with a proactive and positive attitude.
- Strong interest in the beauty and hair industry.
- Passion for helping clients feel comfortable, confident, and their best.
- Professional attitude and commitment to maintaining high salon standards.
Benefits
- Competitive compensation.
- Employee discounts on products and services.
- Supportive and professional team environment.
- Ongoing training and development opportunities.
- Potential for expanded responsibilities and career growth within the salon.
Position Overview
This is a dual-role position that combines front desk/customer service responsibilities with hands-on support for our hair stylists. The ideal candidate is comfortable interacting with clients, managing appointments, handling administrative duties, and assisting stylists with salon services and daily operations.
If you are bilingual in Korean and English, love working with people, have an interest in the beauty industry, and enjoy a dynamic salon environment, we'd love to hear from you!
To Apply
Please submit your resume.
Pay: $20.00-$25.00 per hour
Work Location: In person
