Job Summary How you will make an impact: You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers. As a Call Centre Operator, you will be: Answer the telephone, respond to customer emails, and provide general assistance to customers Enter and submit information relating to facilities maintenance, space planning and other requests Process a wide variety of service transactions and uncover existing or future needs through proactive interactions Basic Microsoft Excel reporting About you: Strong communication skills (verbal and written) Excellent telephone etiquette and listening skills Proficient in Microsoft Office: Word, Excel, Outlook Detail oriented Experience working in a call center environment before is an asset Ability to provide outstanding customer service to the client
Preferred
-
Team Player: Works well as a member of a group
-
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
-
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
