Do you light up a room the moment you walk into it, and make everyone around you feel instantly at ease?
Does the idea of being the trusted, familiar face patients look forward to seeing excite you?
Are you energized by variety, one moment supporting a patient’s care journey and the next planning your next community event?
Do you get fired up building relationships with local businesses, schools, and organizations that help grow our brand’s presence?
Are you naturally organized, the kind of person who keeps details, files, and follow ups running smoothly behind the scenes?
Do you love being around kids and have the patience and warmth to put a nervous young patient at ease?
Are you passionate about holistic health and living a lifestyle that reflects genuine care for others?
Would you enjoy being part of a close knit team that truly enjoys coming to work every day?
About The Den Chiropractic
Welcome to The Den Chiropractic, where we provide exceptional care in a warm and inviting environment. With our dedication to living a holistic lifestyle, we believe in nurturing the body’s innate healing abilities and promoting optimal well-being for all. Our office culture is fun, positive and professional. As a Care & Community Coordinator (CCC), you will play a vital role in our team, supporting our mission to deliver exceptional care and create a positive impact on the lives of our patients. We’re looking for someone who shares our passion for holistic health, and who thrives in a vibrant and energetic atmosphere. This is where you come in!
This is a unique role that combines hands-on chiropractic assisting with community outreach, event planning, and practice growth initiatives. In the role, you will be:
- Providing excellent customer service and ensuring a warm, welcoming environment for all patients and visitors
- Assisting with patient intake, record keeping, and building out patient files including scan reports and x-ray marking
- Working closely with the Doctors to process new patients and progress examinations
- Utilizing CLA Insight technology to perform neurological testing
- Supporting patient outcomes by monitoring care plans and following up on patient progress
- Building close relationships with patients as a support person on their team, offering encouragement and answering questions
- Maintaining a clean and organized workspace that feels safe and comfortable
- Leading and coordinating community outreach initiatives to build brand awareness and grow The Den’s presence locally
- Representing The Den at community events, health fairs, markets, and networking opportunities
- Developing relationships with local businesses, schools, daycares, and wellness practitioners for cross promotional opportunities
- Planning, organizing, and helping host workshops, educational events, and in office experiences for patients and the broader community
- Managing outreach calendars, tracking engagement, and bringing fresh ideas for expanding community impact
- Embodying our commitment to holistic living and promoting wellness practices within and outside the office
Experience Preferred:
- Experience working the front desk or as a patient coordinator in a chiropractic, physiotherapy, dental, or other healthcare or wellness clinic
- Familiarity with Jane App, or similar practice management software like Cliniko or ChiroTouch, for scheduling and patient records
- Background in a customer facing, relationship driven role such as hospitality, retail, or membership sales, where building trust quickly is part of the job
- Experience planning or coordinating events, workshops, or pop up activations, ideally with local businesses, schools, or community partners
- Comfort managing a marketing or outreach calendar and tracking engagement across community touchpoints, whether that’s through social media, email, or in person tracking
- Experience working with children in a professional setting such as childcare, coaching, tutoring, or pediatric care
- A personal interest or background in holistic health, wellness, or fitness that makes it easy to speak authentically about The Den’s approach
P.S. These aren’t dealbreakers, but they’ll help you hit the ground running.
The Details:
- Monday to Friday, 8:00am to 5:00pm (8 hour days)
- Very occasional evening or weekend events as needed, with at least 2 months notice given
- Starting wage of $22 per hour
- A close knit, collaborative team
- A genuine opportunity to shape and grow The Den’s presence in the community
If this sounds like you and you’re ready to bring your energy to a team that’s making a real difference in people’s lives, we’d love to hear from you. Let us know why you’d be a great fit for The Den!
Pay: From $22.00 per hour
Benefits:
- Casual dress
- On-site parking
- Paid time off
- Wellness program
Location:
- Kelowna, BC V1Y 6G5 (required)
Work Location: In person
