Overview
The Sales Administrator plays a key role in supporting day-to-day sales operations and ensuring a smooth client experience from quotation to order processing and follow-up.
This role is ideal for someone who is detail-oriented, customer-focused, comfortable multitasking, and enjoys working in a fast-paced business environment.
Sales Suport
- Prepare quotations and sales documents
- Assist the sales team with client follow-ups and administrative coordination
- Process customer orders and verify order accuracy
- Coordinate equipment deliveries and installations with internal teams
- Maintain CRM and customer records up to date
- Assist with renewals, service agreements, and warranty documentation
Customer Service & Communication
- Respond to customer inquiries by phone and email
- Coordinate communication between customers, sales representatives, technicians, and suppliers
- Follow up on pending orders, backorders, and delivery timelines
- Provide professional and friendly customer service
Administrative Tasks
- Assist management with various operational and administrative tasks
Qualifications
- Minimum 2 years of experience in sales administration, customer service, or office administration
- Strong organizational and multitasking skills
- Excellent communication skills in both French and English
- Comfortable working with Microsoft Office (Outlook, Excel, Word)
- Experience with CRM or ERP systems is considered an asset
- Ability to work independently and as part of a team
- Attention to detail and strong follow-through
What We Offer
- Stable full-time position
- Friendly and collaborative work environment
- Competitive salary based on experience
- Group benefits program
- Opportunities for growth within the company
- On-site parking
This role is integral to supporting Binatek’s growth initiatives by ensuring efficient sales operations and superior client engagement. We seek motivated professionals eager to contribute their expertise in a dynamic environment.
Pay: $37,477.80-$62,181.16 per year
Work Location: In person