Client Care Advisor, LPN
As the primary point of contact for clients, you’ll lead care consultations, oversee and train Care Professionals, and ensure consistent, high-quality service through ongoing quality checks, making this role ideal for an LPN who values autonomy, strong relationships, and delivering exceptional care to older adults.
At Home Instead, you’ll use your clinical expertise in a relationship-driven setting to help older adults live safely and comfortably at home. In this role you’ll use a consultative sales approach to create and refine personalized care plans, ensuring they meet evolving client needs through ongoing communication and visits. You will support families, guide care decisions, and make a meaningful difference each day. You’ll be a key member of the care team, combining nursing experience with compassion to advocate for clients and families.
HOURS
- Full-time, permanent
- Monday through Friday, days
- Available to support the team outside office hours, as needed
WHAT WE OFFER
- Wage Range $27-$36/hour
- Extended healthcare benefits
- Health spending account
- RRSP match
- Free on-site parking
- Tight knit team culture with strong leadership
- In-depth training to help you succeed in your career
- High quality software and franchise support
- Relational work environment
KEY RESPONSIBILITIES
- Client Engagement & Relationship Building
- Care Coordination & Quality Assurance
- Collaboration & Problem-Solving
- Compliance & Documentation
OUR IDEAL CANDIDATE
- Active LPN license with CLPNS is required. *Minimum 2 years’ experience in that capacity.*
- 5+ years overall healthcare experience
- Several years’ experience in older adult healthcare, home care or senior care-related industry preferred.
- Exceptional use of English
- Demonstrated therapeutic communication skills
- Strong organizational and planning skills
- A Valid Driver's License (Class5, Full Experienced Driver)
- Reliable vehicle
Pay: $27.00-$36.00 per hour
Benefits:
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Work Location: In person
