Overview
We are seeking a proactive, creative, and detail-oriented Marketing & eCommerce Specialist to join our team. The ideal candidate will have experience in marketing, e-Commerce operations, and basic accounting knowledge. This role will support brand development, optimize online sales channels, and assist with accounting management.
Key Job Responsibilities:
Product Presentations:
- Develop engaging PowerPoint presentations and marketing materials to showcase our products.
- Design high-quality product images & graphics, for Social Media marketing and ecommerce platforms.
Web Development & Graphic Design:
- Create, enrich, and upload web content across all marketplace channels.
- Ensure websites are user-friendly, visually appealing, and optimized for conversions.
- Regularly update and maintain eCommerce websites.
Ecommerce Operations:
- Manage eCommerce backups and ensure reliable service.
- Handle daily orders, ensuring accuracy and prompt delivery.
- Provide excellent after-sales service to enhance customer satisfaction.
Customer Relationship Management:
- Conduct product presentations and meetings with customers.
- Follow up with customers to address concerns and resolve issues effectively.
- Build strong relationships by proactively working with customers to correct problems.
Qualifications:
- Experience in ecommerce platforms and marketplace management.
- Proficiency in graphic design tools and presentation software (e.g., Photoshop, PowerPoint, Illustrator, Canva)
- Strong understanding of web design principles and digital content management.
- Excellent communication and customer service skills.
- A proactive attitude with the ability to handle multiple tasks efficiently.
- Problem-solving mindset and a passion for delivering exceptional customer experiences.
- Bachelor's degree or above
- Fluent in English both Verbal and Written
Pay: $17.20-$37.11 per hour
Work Location: In person
