About Us
We’re a modern, patient-centered optometry clinic that believes great eye care goes beyond prescriptions, it’s about creating a welcoming, positive experience from the moment someone walks through our doors. Our team is energetic, supportive, and genuinely loves connecting with people. We’re looking for someone who brings that same upbeat energy and enjoys being part of a lively, people-focused environment.
Who You Are
You’re naturally friendly, outgoing, and love making people feel comfortable and cared for. You enjoy conversations, have a great sense of style, and aren’t afraid to bring your personality to work. You thrive in a fast-paced setting, stay organized, and take pride in creating a memorable patient experience.
If you’re someone who can turn a routine visit into a great experience and maybe even make someone’s day, we’d love to meet you.
Position Overview
This is a dynamic, people-facing role that blends clinical support, eyewear styling, and creative marketing. You’ll be a key part of both the patient journey and how our clinic shows up in the community and online.
Key Responsibilities
Patient Experience & Clinical Support
- Greet patients with warmth and enthusiasm, be the friendly face of the clinic
- Pre-test patients and perform extra testing on patients as needed
- Keep patient visits running smoothly and efficiently
- Ensure every patient feels welcomed, comfortable, and valued
Optical Styling & Sales
- Help patients find frames they love and feel confident wearing
- Provide guidance on lenses, coatings, and options in an approachable way
- Adjust, fit, and dispense eyewear with attention to detail
- Maintain an inviting, stylish, and well-organized retail space
Marketing & Community Engagement
- Help create fun, engaging social media content (photos, videos, stories)
- Participate in in-store promotions and community events
- Share ideas to grow our presence and attract new patients
- Contribute to keeping our brand fresh, friendly, and relatable
Qualifications
- A positive, outgoing, and approachable personality is a must
- Strong communication skills and a genuine love for working with people
- Experience in optometry, retail, or customer service is an asset
- Interest in fashion, eyewear, or styling is a bonus
- Organized, reliable, and able to multitask in a busy environment
What We Offer
- A fun, supportive, and team-oriented workplace
- Competitive compensation (based on experience)
- Staff discounts on eyewear
- Opportunities to grow your skills in both optical and marketing
- A role where your personality truly makes a difference
Must be available to work Tuesday through Thursday with flexibility to work Fridays and Saturdays
If you bring the energy, we’ll provide the opportunity. Come help us create an eye care experience people actually look forward to.
Job Types: Full-time, Part-time, Permanent
Pay: $18.25-$30.00 per hour
Benefits:
- Company events
- Extended health care
- Store discount
- Vision care
Ability to commute/relocate:
- North Vancouver, BC V7L 1E5: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Tell us what interests you about the field of optometry and why you want to work in it.
Work Location: In person