About the Role
Canimpro is looking for a friendly, reliable, and customer-focused Customer Service Representative to join our team. In this role, you'll be the first point of contact for customers, helping answer questions, resolve concerns, and provide excellent service. If you enjoy working with people and have strong communication skills, we'd love to hear from you.
Responsibilities
- Respond to customer inquiries by phone, email, and other communication channels.
- Assist customers with questions regarding our services.
- Resolve customer concerns in a professional and timely manner.
- Maintain accurate records of customer interactions.
- Follow up with customers to ensure a positive experience.
- Work closely with team members to support customer needs.
- Perform general administrative and customer support tasks as required.
Qualifications
- Previous customer service experience is an asset but not required.
- Strong verbal and written communication skills.
- Excellent organizational and problem-solving abilities.
- Comfortable using Microsoft Office and basic computer applications.
- Ability to multitask and work in a fast-paced environment.
- Positive attitude, professionalism, and strong interpersonal skills.
- High school diploma or equivalent.
What We Offer
- Competitive compensation.
- Paid training and ongoing support.
- Opportunities for growth and career development.
- Friendly and supportive work environment.
- Stable, full-time employment.
Pay: $18.20-$31.26 per hour
Work Location: In person
