The Bike Shop Manager leads the bike department's sales floor and team, driving revenue through strong customer relationships, proactive selling, and hands-on leadership — while using their product knowledge to guide purchasing decisions in partnership with the General Manager/Owner.
Duties & Responsibilities
- Lead, coach and motivate the bike sales team to consistently meet and exceed sales targets
- Drive a proactive, consultative sales approach on the floor — leading by example with customers
- Develop and execute strategies to grow bike department revenue, average sale value and customer retention
- Analyze sales trends, seasonality and inventory turns to provide ordering recommendations to the General Manager/Owner
- Partner with the General Manager/Owner on assortment planning, pricing strategy and promotional campaigns
- Monitor inventory levels and communicate with the order desk to ensure the right bikes and accessories are in stock
- Set daily, weekly and monthly sales goals for the team and track performance against them
- Train staff on product knowledge, fit, and features across bike lines to support informed selling
- Ensure customers receive accurate guidance on bike selection, fit and accessories
- Oversee scheduling and day-to-day floor operations to ensure excellent customer service
- Maintain a clean, organized and safe sales environment
- Available to work a variety of hours, which may include mornings, evenings and weekends
Skills & Qualifications
- 2+ years of sales leadership or supervisory experience, ideally in bike, outdoor or specialty retail
- Proven track record of achieving and exceeding sales quotas
- Strong working knowledge of bikes, components and accessories (technical repair background not required)
- Ability to lead, coach and motivate a team in a fast-paced retail environment
- Strategic mindset with the ability to translate sales data into actionable purchasing recommendations
- Excellent communication and relationship-building skills with customers and staff
- Comfortable analyzing sales and inventory data to inform decisions
- Familiarity with POS and inventory management systems
- Enthusiastic, professional and customer-focused
- Ability to handle pressure and multiple priorities
Essential Functions:
- Ability to stand for most of your shift, handle loud noises
Front Row Sports welcomes and encourages applications from people with disabilities and will provide accommodation during the recruitment and selection process upon request.
Pay: From $25.00 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
