Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.
Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.
Why should you work at the Park Hyatt Toronto?
- Complimentary meal during shift
- Paid medical days and paid personal days
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental benefits for you and your dependents 30 days after joining
- Tuition reimbursement program
- 2023, 2024 & 2025 Great Place to Work Certified
SUMMARY
About the Role – F&B Outlets Greeter
Hourly Rate: $24.40
As a Greeter, you will be the first point of contact for our guests—setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service, where attention to detail, warm and genuine interactions, and intuitive service are paramount.
Key Responsibilities:
- Warmly welcome and acknowledge guests as they arrive, using their name whenever possible
- Provide information about menus, promotions, and special offerings with genuine enthusiasm
- Anticipate guest needs and offer thoughtful assistance with directions or seating preferences
- Maintain a polished and professional demeanor at all times, with attention to grooming and body language
- Assist with answering phones and scheduling reservations or follow-up appointments
- Keep the entrance and host stand area tidy, organized, and inviting
- Communicate any guest concerns or issues promptly to the appropriate manager or security
- Uphold and incorporate Forbes 5-Star standards in all interactions, including:
- Personalized greetings
- Use of the guest’s name
- Professional tone and language
- Gracious closing remarks
- Genuine interest in guest comfort and satisfaction
