We are searching for a skilled and enthusiastic Licensed Optician to join our growing team of clinical and optical experts. You will play an integral role in helping our patients see their best while delivering a first-class eye care experience.
In this role, you will become an expert in our brand, products, and technology. Our team is made up of motivated and collaborative individuals who share the same mission: providing the best eye care experience possible.
Duties & Responsibilities
- Work directly with patients to understand their eye care and eyewear needs
- Precisely measure, record, verify, and adjust eyewear to meet both optical standards and patient expectations
- Troubleshoot and resolve fit, prescription, or product issues with expertise and care
- Explain prescription terminology, lens options, and product offerings in an easy-to-understand manner
- Assist patients in selecting frames and lenses that suit their prescription, facial features, style, and lifestyle
- Collaborate with colleagues to maintain best practices in patient care, sales, and customer service
- Support team development and share knowledge, mentoring junior staff as needed
- Serve as a brand ambassador, educating patients and colleagues and reinforcing our mission and values
Who You Are
- Licensed dispensing optician in good standing, with the skills and authority to professionally dispense eyewear
- Passionate about optical technology, eyewear, and eye care
- Highly detail-oriented, with strong troubleshooting and problem-solving abilities
- Self-motivated, taking initiative to ensure excellent patient outcomes
- Excellent communicator, able to explain technical concepts in plain language
- Adaptable, collaborative, and able to thrive in a fast-paced environment
- Committed to exceeding expectations for patients and teammates alike
- Open-minded, always learning and improving your craft
- Professional, but approachable and fun to work with
Additional Assets
- Leadership or team management experience
- Experience in mentoring or training junior staff
- Ability to speak or understand a second language
- Community involvement, volunteer work, or participation in local organizations
If you are a knowledgeable, enthusiastic, and people-focused Optician who thrives on problem-solving and delivering exceptional patient experiences, we would love to have you join our team.
Pay: From $25.00 per hour
Benefits:
- Company events
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
Experience:
- Optical: 2 years (preferred)
Licence/Certification:
- College of Opticians of Ontario registration (required)
Work Location: In person
