JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
As a Facilities Coordinator, you will serve as the operational backbone supporting our Facility Manager in delivering exceptional client experiences across all building operations. This critical role combines strategic oversight with hands-on coordination, ensuring seamless facility operations that exceed client expectations while maintaining budget integrity. You will interface directly with clients, manage vendor relationships, and coordinate building services to create an environment where business thrives. Your attention to detail and proactive approach will directly contribute to JLL's reputation for operational excellence and client satisfaction.
What your day-to-day will look like:
Monitor and coordinate work assignments for building technicians, vendors, and contractors to ensure seamless service delivery within prescribed budgets
Receive, dispatch, and track work requests through completion, maintaining clear communication with technical staff and service providers
Interface with clients, visitors, and guests professionally while resolving building services issues including janitorial, conference rooms, and facility equipment
Complete accurate and timely facility reports following established policies while supporting budget variance analysis and cost savings initiatives
Coordinate maintenance scheduling and provide project management support to ensure minimal disruption to client operations
Ensure compliance with Service Level Agreements and Key Performance Indicators while supporting audit requests and client satisfaction surveys
Place supply orders timely and manage vendor relationships in accordance with sourcing directives and procurement policies
Required Qualifications:
High school diploma or GED required
Proficiency in Microsoft Office software, particularly Excel, for reporting and data management
Strong organizational and management skills with ability to prioritize multiple tasks effectively
Excellent English language verbal and written communication skills for client and vendor interactions
Demonstrated interpersonal and supervisory skills for managing diverse teams and service providers
Computer proficiency for facility management systems and reporting requirements
Ability to work in a dynamic client environment with frequent interaction and problem-solving requirements
Preferred Qualifications:
Community college degree in business administration or related field
Junior-level experience in Facilities Management or related service industry
Knowledge of real estate, telecommunications, furniture systems, and building operations
Experience with Service Level Agreements and Key Performance Indicators in facilities management
Background in budget management and financial reporting within facilities operations
Familiarity with vendor management and procurement processes
Experience supporting project management activities in corporate environments
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
