Asco Aerospace Canada, a division of Montana Aerospace (SWX:AERO)
THE SKY HAS NO LIMIT
We shape the future. With experience, a spirit of innovation and the highest standards, we are setting out for new horizons.
Montana Aerospace is one of the world’s leading manufacturers of complex lightweight components and structures for the aerospace industry. As a highly integrated full-service provider with state-of-the-art production facilities in Europe, America and Asia, we support the local-to-local strategy of our customers. A high level of innovation and a strong commitment to sustainability pave the future path for the industrial group. This makes us an important partner for the world’s leading aircraft manufacturers and their Tier 1 suppliers.
ASCO Aerospace Canada is a division of Montana Aerospace, with our facility located in Delta, BC. We are looking for a IT system Specialist to join our team at the Canadian operations.
Position Summary
The IT Systems Specialist is responsible for maintaining the reliability, performance, and availability of the organization’s IT infrastructure. This role provides hands-on support across software, hardware, network, and unified communication systems for approximately 65 users and manufacturing workstations.
The position plays a critical role in minimizing downtime, resolving technical issues within SLA, and contributing to continuous improvement of IT systems and processes.
Key Responsibilities
- Monitor, support, and administer enterprise software and systems to ensure optimal performance and uptime
- Respond to help desk tickets; troubleshoot and resolve software, hardware, and network issues within SLA
- Deploy software packages using Microsoft System Center and manage backup administration
- Install, configure, and maintain IT hardware including workstations, servers, and data center equipment
- Perform network administration tasks (LAN, WAN, VPN), including patching, troubleshooting, and connectivity support
- Execute root cause analysis for recurring system or network issues and implement preventive measures
- Maintain accurate asset management records, system documentation, and IT inventories
- Support office moves and IT equipment setup/reconfiguration
- Participate in and support IT infrastructure projects and continuous improvement initiatives
- Provide user training, documentation, and knowledge transfer across IT systems and tools
- Support unified communication systems including telephony, video conferencing, email, and collaboration tools
Qualifications
- Degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Minimum 10 years of relevant experience in IT systems support or infrastructure roles
- Experience supporting IT infrastructure projects is an asset
Technical Skills
- Strong knowledge of:
- LAN, WAN, VPN environments
- TCP/IP, DNS, DHCP, FTP
- Active Directory and Windows Server (legacy & modern environments)
- Experience with:
- Microsoft System Center
- VMware ESXi / vCenter
- PowerShell scripting
- Familiarity with regulatory frameworks (e.g., ITAR, CCG) is an asset
Core Competencies
- Strong troubleshooting, analytical, and root cause analysis capabilities
- Ability to work independently with minimal supervision
- Effective time management and prioritization skills
- Strong communication and interpersonal abilities
- Service-oriented mindset with a focus on user support and responsiveness
- Ability to handle confidential information with discretion
- Proactive approach to identifying and improving system performance
Role Impact (KPIs)
- Improved system uptime and performance across IT infrastructure
- Reduction in recurring help desk issues and faster resolution times
- Increased user satisfaction and service delivery within SLA targets
- Strengthened IT documentation, knowledge sharing, and process standardization
- Successful delivery and support of IT infrastructure projects
Job Types: Permanent, Full-time
Pay: $85,000.00-$105,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
Ability to commute/relocate:
- Delta, BC V4G 1B5: reliably commute or plan to relocate before starting work (preferred)
Education:
- Bachelor's Degree (preferred)
Experience:
- IT infrastructure: 10 years (preferred)
Work Location: In person
