Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. This role involves providing exceptional front desk support, managing patient interactions, and ensuring smooth office operations. The ideal candidate will have experience in medical or dental office settings, proficiency with electronic medical records, and excellent communication skills. This position offers an opportunity to work in a professional environment committed to patient care and administrative excellence.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries.
- Checking in patients
- Keeping the clinic space clean and tidy
- Stocking the consulting rooms
- Assist/Chaperon physicians with patient exams & procedures and complete patient-related tasks at the request of the physicians
- Managing your doctors' schedule
- Taking Vision Acuity, Height and Weight
- Participate in other miscellaneous administrative duties as assigned
- Assist with the completion of insurance forms and other necessary documentation.
- Coordinate communication between patients and healthcare providers to ensure seamless care delivery.
- Perform administrative tasks, including filing, data entry, and maintaining office supplies.
- Updating and maintaining patients electronic medical records (EMR) with all test results, clinical notes, demographics, including validating health cards, etc.
- Ensure compliance with health regulations and maintain patient confidentiality at all times
Requirements
- Prior experience as a medical office assistant preferred
- Proficiency with Healthquest.
- Strong knowledge of medical terminology and office procedures
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems and manage multiple tasks simultaneously
- Office experience in a healthcare setting is highly desirable
- Strong communication skills and a professional demeanor
- Ability to work efficiently in a fast-paced environment and adapt to changing priorities
This position is integral to providing high-quality patient care through efficient administrative support. We value candidates who are proactive, detail-oriented, and committed to maintaining a welcoming office environment.
Job Type: Full-time
Pay: $17.00-$20.00 per hour
Work Location: In person
