COMPANY NAME: K.Jamson
EMPLOYMENT CATEGORY: Part-Time / Full-Time
HOURS: 25-35 hours per week (3-5 days a week, including weekends)
RATE OF PAY: $17.60-$18.50 plus bonuses
LOCATION: Promenade Mall, Thornhill
Job description
K.Jamson is Hiring!
At K.Jamson we are a unique organization and offer a lot of growth opportunities - this role offers a very fast-paced environment and an opportunity to continue growing. Being a leader in the travel industry, the longest-running chain store in Canada with the largest retail space in Ontario, this is definitely something exciting to be a part of!
Love to travel and have a passion for being a part of K.Jamson branding. Look no further, at K.Jamson we are hiring a sales associate for our Promenade Mall, Thornhill location. More Than Just A Job, We Offer An Opportunity To Grow!
JOB DUTIES:
- Greet customers and determine their needs and wants
- Providing exceptional customer service with a can-do attitude and friendly demeanour
- Recommend merchandise based on individual requirements
- Provide advice to clients regarding particular products or services
- Explain the use and advantage of merchandise to customers
- Advise customers on how to care for merchandise and warranty coverage
- Quote prices and discounts as well as return policy, warranties and product availability dates
- Answer customers’ queries and concerns in-store and over the phone, email, virtual chat
- Process customer transactions, including sales, returns & exchanges. Use computer POS sales system and accept payment through cash, credit card, gift cards
- Support the E-commerce department with preparing any in-store pick-ups at your location or orders going out
- Assist in display of merchandise to present a professional and appealing look
- Maintain a clean and customer-friendly environment in the store
- Assist with marketing efforts and promotional campaigns to help store sales
SKILLS & QUALIFICATIONS
- Basic reading, writing, and math skills, experience with computers
- Loves to travel and has an interest in luggage, leather goods and/or willingness to learn and become a luggage expert
- Enthusiastic and eager to learn (who knew there were so many luggage brands)
- Proven sales ability & prior experience in sales with a desire to succeed
- Minimum 1-year work experience in Canada (Preferred)
- Mature, likeable, teachable and reliable (great customer service starts with YOU!)
- Has strong organizational skills and the ability to multitask in a fast-paced, ever-changing environment.
- Punctual and Flexible to work evenings, weekends and holidays
- Ability to multitask customer service, administrative & other duties
- Self-motivated and able to work with little supervision
- Ability to ensure that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving most customer issues or complaints smoothly at the store level in a timely and positive manner
- Upbeat, optimistic, a good listener and friendly
- Speaks English fluently and able to communicate clearly and concisely, both orally and in writing. (Being multilingual is an asset, i.e. French, Italian, Persian, Chinese...)
Additional Benefits: In addition to a competitive salary and opportunity for career advancements within the company; we offer a comfortable, fun and respectful work environment, bonus scheme, a spiff program, company store discount and more.
Job Types: Full-time, Part-time
Pay: $17.60-$18.50 per hour
Benefits:
- On-site parking
- Paid time off
- Store discount
Application question(s):
- Please indicate any additional languages you speak, along with your level of proficiency (e.g., basic, conversational, fluent, native)
- Have you ever worked in a retail environment where upselling or cross-selling was part of your role?
- What interests you about travel products, and how would you help a customer choose the right luggage for their needs?
- Please list 2-3 dates and time ranges that you could do an interview.
- What type of employment are you seeking? Full-time or Part-time?
If part-time, please specify your weekly availability (days and time ranges):
e.g., Monday–Friday: 3:00–8:00 PM
Experience:
- sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
