About Opus Art Supplies At Opus, our mission is to support, grow, and advance the visual arts in our community. We believe that creativity is universal, and our core beliefs are centered on the natural principles to Create, Connect, Grow, and Evolve. We pride ourselves on building lasting relationships with our customers and creating a culture where our team can flourish.
The Opportunity: We are looking for a driven, community-minded leader to join our Langley team. This is a unique opportunity designed as a transitional leadership role. You will begin your journey as a Customer Experience Coordinator, undergoing our comprehensive 30 to 45-day initial training program to master our operations, systems, and Customer C.A.R.E. best practices.
Phase 1: Customer Experience Coordinator
- Compensation: $22.12 per hour, plus eligibility for monthly sales incentives.
- Hours: 40 hours a week, either Tuesday to Saturday or Sunday to Thursday.
- Your Focus: Act as the right hand to the current Managers, leading the customer experience on the shop floor.
Key Responsibilities:
- Manage the day-to-day running of the store, including daily cash reconciliation,and Stock on Hand requirements.
- Provide 1-to-1 coaching, support, and positive reinforcement to the Customer Experience Team using the Opus C.A.R.E. Guide.
- Consult on staff scheduling to maximize engagement and ensure tasks like click-and-collect pick-ups and store maintenance are completed.
- Support the team in reaching daily sales goals (averaging 1000−1500 per staff member) while keeping labour costs between 14% and 18%
Pay: $22.12 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Work Location: In person
