Job Overview
We are a brand-new, premium senior home care company launching in one of the most desirable communities in the Lower Mainland. We are looking for a sharp, people-focused Scheduler who will play a key role in building something special from the ground up.
As our Scheduler, you will be the operational heart of the office. You will coordinate caregiver schedules, match the right Care Professionals with the right clients, and keep everything running smoothly even when plans change at the last minute. This is not a quiet, predictable desk job — it is a fast-moving role that requires calm under pressure, excellent communication, and genuine care for seniors and their families.
What you will do:
- Schedule and coordinate Care Professionals for clients across the Ladner, Tsawwassen, North Delta and South Surrey area
- Take incoming calls from clients, families, and caregivers with professionalism and warmth
- Quickly adjust schedules when caregivers call out, client needs change, or new cases come in
- Support the sales process by following up with inquiries, scheduling assessments, and helping convert leads into clients
- Maintain accurate records and communicate clearly with the team so everyone stays informed
- Contribute ideas as we build systems and processes in a brand-new company
Who we are looking for:
- Strong people skills and a natural customer-service mindset
- Ability to stay calm, organized, and solutions-focused when things get busy or uncertain
- Excellent phone manner and written communication
- Comfortable multitasking and making decisions on the fly
- Reliable, detail-oriented, and proud of doing things the right way
- Genuine interest in working with seniors and supporting families
This is a rare opportunity to join a company at the very beginning and grow with it. You will have real input, clear visibility of your impact, and the chance to advance as we expand. We are building a best-in-class service with a professional yet supportive culture, and we want people who share that standard.
If you are organized, people-oriented, and ready to help create something excellent in a beautiful location, we would love to hear from you.
Experience
- Proven experience in scheduling, project coordination, or administrative support roles.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent communication skills to liaise effectively with diverse teams and stakeholders.
- Proficiency in scheduling software
- Ability to adapt quickly to changing priorities and solve scheduling conflicts efficiently.
- Attention to detail combined with a proactive mindset to anticipate potential issues before they arise.
Join us as a Scheduler and be part of a vibrant team dedicated to operational excellence! Your energy, precision, and enthusiasm will drive our success forward as we work together to achieve outstanding results.
Pay: $24.00-$32.00 per hour
Benefits:
- Casual dress
- Company events
Work Location: In person
