Reporting to the Customer Service Manager, the Reception/Administrative Assistant is a key member of the Service Team, responsible for overseeing front desk operations and providing administrative support. This role includes managing invoicing and order processing activities, coordinating shipping documentation, and ensuring the smooth execution of daily office operations.
Primary Responsibilities (in no specific order):
· Answer and direct incoming calls professionally
· Welcome and assist visitors and customers
· Maintain a professional reception and front office area
· Manage invoicing, shipping documentation, customer correspondence, mail distribution, and filing systems to support efficient order processing and administrative support.
Desired Skills & Experience:
- A minimum of 2 years’ experience in a similar role
- Strong organizational and time management skills with attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office and standard office systems
- Strong verbal and written communication skills in French and English
- Ability to work independently and collaboratively within a team
Benefits:
· Paid Sick/Personal days (5)
· Paid vacation
· Group Benefits (Medical health and long-term disability insurance)
· On-site parking
Job Types: Permanent, Full-time
Benefits:
- Casual dress
- Company events
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Laval, QC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Reception: 2 years (required)
- Administrative: 2 years (required)
Language:
- French (required)
- English (required)
Work Location: In person
