Security Program Manager - Full Time - Healthcare
Position: Security Program Manager
Hours: Monday to Friday - 0900-1700 (hours flexible based on operational needs)
Internal Posting Date: June 24, 2026
Internal Closing Date: June 30, 2026
External Closing Date: July 15, 2026
We are currently seeking a Security Program Manager to lead security operations at a healthcare site in Toronto. This role is responsible for overseeing day-to-day operations, managing frontline staff, and ensuring a safe and secure environment for patients, visitors, and staff.
CORE RESPONSIBILITIES
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Lead and manage the on-site security team, including scheduling, performance management, and coaching
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Oversee daily security operations, ensuring coverage, compliance, and service delivery standards are met
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Act as the primary point of contact for hospital leadership and internal stakeholders
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Respond to and manage incidents, including emergencies, patient escalations, and security concerns
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Ensure all officers are following site-specific policies, procedures, and healthcare protocols
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Monitor incident trends and develop proactive strategies to address risks and improve service delivery
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Conduct site audits, post inspections, and ensure documentation and reporting standards are maintained
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Support onboarding, training, and development of security staff
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Collaborate closely with clinical teams, facilities, and external partners as required
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Maintain a strong, professional presence and support a respectful, patient-focused environment
WHAT YOU BRING
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Previous experience in a supervisory or management role within security (healthcare experience strongly preferred)
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Valid Ontario Security Guard License
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Valid First Aid & CPR certification
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Strong leadership, communication, and conflict resolution skills
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Ability to handle high-pressure situations in a professional manner
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Strong understanding of report writing, investigations, and incident management
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Experience working in a unionized or large-scale environment is an asset
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Legally authorized to work in Canada
WHY PALADIN
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Competitive salary
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Career advancement opportunities
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Work today, get paid today - daily pay available