Finance Assistant – Automotive Finance & Lending Coordinator
Location: BBT Rockcliff Auto Hamilton – 56 Kenilworth Ave N, Hamilton, ON
Job Type: Full-Time
Salary: $45,000 – $65,000 per year + Performance Bonuses (Based on Experience)
About Us
BBT Rockcliff Auto Hamilton is a fast-growing used car dealership dedicated to helping customers secure reliable vehicles with flexible financing solutions. We work with Canada's leading banks and automotive lenders to provide financing for customers with all credit backgrounds.
We're looking for a highly organized, detail-oriented, and customer-focused Finance Assistant to support our Finance Department by managing loan applications, communicating with banks, and ensuring a seamless financing process.
Key Responsibilities
- Process vehicle finance applications accurately and efficiently.
- Submit credit applications to banks, lenders, and finance companies.
- Communicate with lenders to obtain approvals, conditions, and funding updates.
- Collect and verify customer documents including income, identification, proof of residence, and insurance.
- Prepare financing packages and ensure all paperwork is complete before vehicle delivery.
- Follow up with banks regarding pending approvals and funding status.
- Maintain relationships with automotive finance partners and lenders.
- Assist Finance Managers with deal structuring and documentation.
- Ensure compliance with OMVIC, lender requirements, and dealership policies.
- Maintain accurate customer records in the dealership management system (DMS).
- Coordinate with the sales team to ensure timely vehicle deliveries.
- Resolve financing issues by communicating with customers and lenders professionally.
- Monitor funding deadlines and outstanding stipulations.
- Assist with warranty, GAP, and other finance product documentation when required.
- Perform general administrative duties related to vehicle financing.
Qualifications
- Previous experience in automotive finance, dealership administration, banking, or lending is preferred.
- Experience working with automotive lenders or financial institutions is considered a strong asset.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced dealership environment.
- High attention to detail and accuracy.
- Proficient with Microsoft Office (Excel, Outlook, Word).
- Experience with DealerTrack, RouteOne, DealerSocket, or dealership management software is an asset.
- Ability to maintain confidentiality of customer financial information.
- Valid G or G2 Driver's Licence is required.
Skills You'll Need
- Bank & lender communication
- Credit application processing
- Document verification
- Deal funding coordination
- Customer service
- Time management
- Administrative support
- Problem-solving
- Team collaboration
- Attention to detail
What We Offer
- Competitive salary
- Performance bonuses
- Career growth opportunities
- Supportive team environment
- Employee vehicle purchase program
- Paid vacation
- On-site parking
- Training and development opportunities
Why Join BBT Rockcliff Auto?
At BBT Rockcliff Auto Hamilton, you'll be part of a growing dealership that values teamwork, integrity, and exceptional customer service. If you're passionate about automotive finance and enjoy working with banks and customers to make vehicle ownership possible, we'd love to hear from you.
Apply today and become part of our growing team!
Pay: $40,000.00-$60,000.00 per year
Work Location: In person
