Digital Marketing Project Manager & Appointment Setter
Creatica Studio Inc. - Toronto, ON
Job Type: Part-time
Compensation: Starting at minimum wage, with opportunities for increased hours and compensation based on performance and growth
Job Overview
Creatica Studio Inc. is looking for a highly organized, communicative, and motivated Digital Marketing Project Manager and Appointment Setter.
This is primarily a project management and client communication role, with additional responsibility for responding to leads, managing outreach, and booking qualified appointments for our sales closer.
The right candidate will understand marketing and digital marketing, communicate confidently with clients, and be able to turn client conversations into clear instructions for designers, developers, marketers, and other delivery partners.
A major part of this position is leading client discovery. You must be comfortable asking thoughtful questions, understanding what a client truly needs, gathering the right information, and organizing those findings into a clear project direction.
Your knowledge, communication skills, organization, and willingness to learn matter more to us than where you previously worked.
Key Responsibilities: Project Management and Client Communication
- Act as the primary point of contact for assigned clients.
- Communicate project updates, timelines, deliverables, approvals, revisions, and outstanding requirements.
- Coordinate communication between clients and internal or external delivery teams.
- Organize projects, tasks, milestones, deadlines, files, feedback, and approvals.
- Follow up with clients and team members to prevent delays.
- Identify missing information, project risks, scope changes, and potential issues early.
- Maintain accurate project notes, records, timelines, and status updates.
- Review deliverables for completeness, accuracy, and alignment with the approved client direction.
- Help ensure projects move smoothly from onboarding through completion.
Client Discovery
- Lead or participate in client discovery and onboarding meetings.
- Ask detailed questions to understand the client’s business, audience, goals, challenges, budget, timeline, and expectations.
- Help determine what services, deliverables, and project direction are most appropriate.
- Document discovery findings clearly for the delivery and management teams.
- Translate client conversations into organized scopes, tasks, priorities, and next steps.
- Identify unclear expectations before work begins.
- Ensure designers, developers, marketers, and other specialists receive the information they need to complete the project properly.
Appointment Setting and Lead Management
- Respond professionally to leads and business inquiries through email and other approved communication channels.
- Conduct outreach and follow-up through LinkedIn, Upwork, email, referrals, and other lead-generation platforms.
- Connect with potential clients and begin conversations.
- Qualify prospects based on their needs, goals, budget, timeline, and decision-making authority.
- Book qualified discovery or sales appointments for the company’s closer.
- Maintain accurate lead information, notes, follow-up dates, and opportunity stages.
- Follow up consistently with prospects who have not yet booked a meeting.
- Support proposal preparation, sales follow-up, onboarding, and the transition from sales into project delivery.
This is not primarily a closing position. Your responsibility is to communicate with prospects, qualify opportunities, and set appointments. A separate closer will handle the main sales-closing process.
Services You May Help Manage
Projects may involve:
- Branding and graphic design
- Website design and development
- Shopify and e-commerce development
- SEO
- Google Ads and Meta Ads
- Email marketing
- Content and marketing campaigns
- Video production
- AI automation
- Software and digital platform development
These responsibilities closely reflect the client-management, discovery, project-coordination, marketing-project, lead-generation, and appointment-setting duties outlined in the company’s existing role agreement.
What We Are Looking For
The ideal candidate:
- Has strong verbal and written communication skills.
- Understands marketing and digital marketing fundamentals.
- Can communicate professionally with both clients and delivery teams.
- Is confident leading discovery and asking detailed business questions.
- Is highly organized and capable of managing several projects or conversations at once.
- Can turn unstructured client feedback into clear instructions and action items.
- Is comfortable using email, LinkedIn, Upwork, CRM systems, and project-management tools.
- Follows up consistently without needing constant reminders.
- Can identify problems early and communicate them clearly.
- Is willing to learn our services, systems, discovery process, and project standards.
- Takes ownership and follows responsibilities through to completion.
Previous agency, marketing, sales, or project-management experience is helpful, but we are more interested in your knowledge, communication ability, organization, attitude, and willingness to improve.
Growth Opportunity
The position will begin part-time and include training on our services, processes, project-management standards, discovery methods, and client communication systems.
There is significant room to grow in:
- Working hours
- Compensation
- Client responsibility
- Project ownership
- Sales and account-management opportunities
- Leadership responsibilities within the company
Strong performance, reliability, communication, and the ability to manage both clients and projects will create opportunities for long-term growth.
Application Questions
Please answer the following when applying:
- What experience or knowledge do you have in marketing or digital marketing?
- How would you prepare for and lead a client discovery meeting?
- How would you handle a client who is unclear about what they need?
- Why do you believe you would be strong at communicating between clients and delivery teams?
Important:
This is an independent contractor role and is not an employee position with Creatica Studios. The selected contractor will be responsible for their own taxes, CPP, HST, insurance, registrations, and any other obligations related to independent contractor work.
The position will begin on a part-time basis with an initial training and onboarding period. There is significant room to grow in hours, compensation, responsibilities, and long-term opportunities based on performance, communication, reliability, and the needs of the company.
Pay: From $17.60 per hour
Work Location: Hybrid remote in Toronto, ON M4B 3L8
