Job Overview
We are seeking a dedicated and professional Front End Customer Service representative to join our team. This role is essential in providing exceptional support to customers, managing front of house operations (taking orders, barista, handling moneys) and ensuring smooth daily functions. The ideal candidate will possess strong organizational skills, excellent communication abilities, and proficiency with POS software. This position offers an opportunity to be the first point of contact for our organization, contributing to a positive and welcoming environment.
Responsibilities
- Greet customers, suppliers, and callers with professionalism and courtesy
- Manage POS systems, directing calls appropriately and handling inquiries efficiently
- Handle front end duties including checking on customers or clients and providing excellent customer support
- Help in other areas when needed as we work in a very team focused atmosphere
Requirements
- Strong customer service skills with excellent phone etiquette
- Proficiency in software (light speed)
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Excellent organizational skills with keen attention to detail
- Professional appearance and demeanor to represent the organization positively
Pay: $18.15-$21.00 per hour
Benefits:
Work Location: In person
