Located in the heart of the Niagara Region – just minutes from one of the world’s most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.
Applications are invited for the temporary part-time position of Recruitment Associate – On-Campus in the Student Recruitment division. The starting salary is $28.01/hr for a 24 hour work week. Additional hours may be required at peak times during the year such as start or end of term. The position is located at both the Welland and Daniel J. Patterson Campus depending on activity levels.
Reporting to the Associate Director, Student Recruitment Engagement, the Recruitment Associate delivers recruitment services and information to prospective student leads and applicants. This role is assigned a variety of recruitment activities to execute related to both online and on campus engagement and conversion (online chats, leading tours, email communication, one on one discussions). The successful candidate may also be required to assist with large scale events on and off campus as needed such as Open House as well as the College Information Program.
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Ensuring the accurate and timely collection of prospective student and influencer data into the Customer Relationship Management (CRM) System, as well as data entry and maintenance to ensure accuracy
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Planning and coordinating individual tour logistics with external interested parties to meet tour expectations and maintain alignment with overall recruitment strategy
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Collaborating with internal college departments to process recruitment tour requests, ensuring timely completion
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Responsible for engaging attendees and delivering key messaging about all program areas, application processes and services offered
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Assisting in coordinating logistical support for small and large-scale events on-campus, including planning, set up, and execution
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Collaborating effectively within a cross-functional team environment while also demonstrating the capability to work autonomously when necessary
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Providing support to the recruitment team by maintaining inventory levels of assets and consumables, ensuring availability for recruitment activities
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Minimum 1 year certificate in any field of study
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Minimum 2 years customer service and/or sales related experience
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Experience in an educational institution is considered an asset
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Strong communication and customer service skills
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Experience planning logistics, coordinating schedules, managing set-ups and event support
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Familiarity with CRM platforms used for student recruitment and engagement
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Strong attention to detail
Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who believe they can contribute to further enhancing campus diversity and equity efforts. If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.
Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/.
While we thank all applicants, only those selected for an interview will be contacted
