The Moulding Store Inc.
Calgary, AB (On-site)
Location: 2041 Centre Ave NE, Calgary, AB
About Us
The Moulding Store Inc. is a leader in doors and moulding manufacturing and distribution. Since 2009, we’ve been a trusted supplier to Calgary’s top home builders and contractors. We manufacture, assemble, and distribute standard and custom pre-hung door units, mouldings, locks, bathroom accessories, and hardware.
We are looking for a detail-oriented and organized Administrative Assistant to support our office operations and ensure the smooth flow of day-to-day business activities.
What You’ll Do
As an Administrative Assistant, you will play a key role in supporting office administration, customer service, and sales coordination. You will handle communications, maintain records, assist with collections, and help ensure efficient business operations.
Key Responsibilities
Office & Administrative Support
- Answer and direct incoming phone calls and emails professionally and accurately
- Maintain organized physical and digital filing systems for quotes, invoices, and client records
- Monitor and order office supplies and materials as needed
- Perform data entry, scanning, printing, and other general office duties
Sales & Customer Support
- Prepare and send customer quotes, invoices, contracts, and order forms
- Communicate product availability, delivery timelines, and order status to clients
- Maintain up-to-date pricing lists and assist with adjustments in internal systems
Collections & Accounts Support
- Follow up on outstanding invoices via phone and email
- Track overdue accounts and escalate to management when necessary
- Assist with reconciling customer accounts and documenting payment arrangements
Reporting & Coordination
- Generate internal reports on inventory, sales orders, and customer activity
- Coordinate with warehouse and logistics staff regarding deliveries and scheduling
- Provide administrative support to the sales team and Office Manager as requested
What We’re Looking For
- High School Diploma or equivalent (required)
- Diploma in Business Administration or related field (preferred but not required)
- Ability to read, write, and speak in English
- Ability to communicate fluently in Punjabi is considered an asset
- Previous experience in customer service or a client-facing administrative role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
What We Offer
- Competitive pay
- Health insurance
- Vacation pay
Job Type: Full-time
Work Location: In person
