Location: 970 Verbena Road, Mississauga, ON L5T 1T6
Compensation: $23.00 to $26.00 per hour, based on experience (salary range is fixed and non-negotiable)
Schedule: Monday to Friday, 9:00 AM to 5:00 PM
Job Type: Full-Time, On-Site
About FB Canada Express
FB Canada Express has been a trusted leader in cross-border and international parcel clearance for over 40 years. As our business continues to expand, we are seeking an experienced Time Critical Logistics Coordinator to join our growing operations team.
This role is ideal for a logistics professional with freight forwarding experience who excels in a fast-paced environment and can effectively manage urgent, time-sensitive shipments. The successful candidate will be highly organized, detail-oriented, proactive, and confident making operational decisions while coordinating with clients, carriers, airlines, and internal teams.
Key Responsibilities
- Coordinate and manage domestic and international time-critical shipments from pickup through delivery.
- Arrange the most efficient transportation solutions using air, ground, and expedited freight services.
- Coordinate urgent shipments, including oversized, temperature-sensitive, and aircraft-related freight.
- Prepare, review, and process import, export, and customs documentation.
- Provide timely shipment updates to customers, carriers, drivers, airlines, and business partners.
- Monitor shipments to ensure all pickups, transfers, and deliveries are completed on schedule.
- Respond quickly to service disruptions and implement effective solutions to minimize delays.
- Prepare freight quotations for customers importing or exporting goods into Canada.
- Coordinate value-added services such as customs clearance, warehousing, and local transportation.
- Support daily operational activities and contribute to continuous process improvements.
- Participate in a rotating 24-hour on-call schedule, approximately one week per month, including weekends.
Qualifications
- Minimum 2 years of experience in freight forwarding, logistics coordination, or a related transportation environment.
- Experience with air freight, expedited transportation, or time-critical logistics is strongly preferred.
- Strong customer service and communication skills, both verbal and written.
- Ability to prioritize multiple tasks and perform effectively in a fast-paced environment.
- Excellent attention to detail and strong problem-solving abilities.
- Comfortable making decisions under pressure and managing urgent situations.
- Proficiency with Microsoft Office applications.
- Strong command of the English language.
- Reliable, dependable, and willing to participate in the on-call rotation.
Why Join FB Canada Express?
- Stable, full-time employment with an established Canadian logistics company.
- Supportive and collaborative team environment.
- Opportunities for professional development and career growth.
- Exposure to specialized, high-value, and time-critical logistics operations.
- Additional earning opportunities through participation in on-call operations.
Accommodation
FB Canada Express is committed to fostering an inclusive and accessible workplace. Accommodation is available throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
Applicants requiring accommodation are encouraged to advise us at any stage of the hiring process so that appropriate arrangements can be made.
Artificial intelligence (AI) is not used to screen, assess, or select applicants for this position.
This is an existing vacancy created to support continued business growth.
Pay: $23.00-$26.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Application question(s):
- How many years of freight forwarding experience do you have?
- Do you have experience communicating with airlines, carriers, or customs brokers?
Experience:
- Logistics: 2 years (required)
Work Location: In person
