Overview
Join our dynamic team as a Billing and Customer Service Representative, where your energy and enthusiasm will drive exceptional client experiences! In this vital role, you will be the friendly voice and helpful face for our customers, ensuring their billing needs are met with accuracy and professionalism. Your skills and sales mindset will help build lasting relationships, while your strong communication abilities will support seamless service delivery. This position offers an exciting opportunity to develop your customer support expertise in a fast-paced, supportive environment committed to your growth.
Duties
- Handle inbound and outbound calls with professionalism, demonstrating excellent phone etiquette to assist clients with billing inquiries and account updates
- Provide exceptional customer support by resolving billing issues promptly, offering solutions, and ensuring customer satisfaction
- Daily billing of transportation invoices
Qualifications
- Previous experience in customer support, call center operations, or client services is advantageous
- Strong communication skills with the ability to convey information clearly and empathetically
- Demonstrated proficiency in Microsoft Office applications and general computer skills for data entry and record keeping
- Experience with outbound calling, analysis skills for troubleshooting issues, and call center environments is a plus
- Excellent typing skills to ensure efficient documentation of customer interactions
- Knowledge of sales techniques and customer service best practices to foster positive client relationships
Join us as a Billing and Customer Service Representative where your proactive approach will make a real difference! We’re dedicated to supporting your professional development while providing an engaging work environment that values your contributions. This position will be from 11am to 7pm.
Pay: $18.50-$22.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
