Job Overview
We are seeking a friendly, outgoing, and detail-oriented individual to join our team as a Beer & Wine Store Associate. This role involves providing excellent customer service, managing sales transactions, and ensuring the store maintains an organized and inviting atmosphere. The ideal candidate will have strong communication skills, a passion for retail sales, and the ability to work efficiently in a fast-paced environment. Bilingual abilities and experience with technology sales or product demos are considered valuable assets.
Duties
- Greet customers warmly and assist them in selecting beer and wine products that meet their preferences.
- Operate POS systems accurately for sales transactions, including cash handling and processing payments.
- Maintain the merchandising of products on shelves, ensuring displays are attractive and well-stocked.
- Conduct product demos when applicable to educate customers about new or featured items.
- Upsell additional products or accessories to enhance customer experience and increase sales.
- Manage inventory levels, restock shelves, and organize stock rooms efficiently.
- Provide exceptional customer service by addressing inquiries, offering recommendations, and resolving issues promptly.
- Maintain cleanliness and organization within the store to ensure a welcoming shopping environment.
- Follow all safety protocols and store policies to ensure a secure shopping experience for customers and staff.
Skills
- Strong communication skills with the ability to engage customers effectively.
- Bilingual abilities (English and additional languages) are highly desirable to serve diverse clientele.
- Experience with retail sales, cashiering, POS systems, and cash handling procedures.
- Knowledge of merchandising techniques to create appealing displays.
- Ability to perform basic math accurately for transactions and inventory management.
- Excellent organizational skills with attention to detail in stock management.
- Time management skills to handle multiple tasks efficiently during busy hours.
- Phone etiquette skills for responding to customer inquiries professionally over the phone.
- Upselling techniques to promote products confidently without being pushy.
- Familiarity with technology sales or product demos is a plus for engaging customers about featured items.
Job Type: Part-time
Pay: From $18.00 per hour
Work Location: In person
