Summary: The RGI Administrator is to provide both existing and potentially new residents with an impeccable level of customer service through processes established by the Client and Greenwin Inc. The administrator will also be responsible for administrating Rent Geared to Income (RGI Process) and applicable tenant Acts.
Salary Range: $55,000 - $58,000 per year
What you'll get to do:
- Complete lease renewals, rent calculations while following the RGI guidelines
- Review eligibility for RGI households annually, within the time frames set out by the City’s RGI guidelines
- Maintain tenant files to ensure they are in accordance with the record keeping requirements set out by the Act
- Professionally and courteously handle inquiries from prospective/current residents
- Complete and execute the signing of all new leases
- Collect arrear payments and complete cheque processing
- Follow up with vacancy controls, move outs and rental control, legal processes with arrears collection
- Take prospective residents to view suites that meet their needs
- Regularly inspect upcoming availability of units
- Provide administrative support to the site staff and Property Manager as required
- Assist in maintaining a high level of client satisfaction and public relations including all forms of communications with the residents
- Other duties as assigned
Who you are:
- College/University preferred
- Yardi Voyager an asset
- Knowledge of the rental/leasing industry (2 years’ experience)
- Preferred knowledge with Non-Profit Housing Services Act (HSA), Rent Geared Income (RGI) Guidelines
- Ability to work independently, with minimal supervision
- Maintain professionalism and composure at all times
- Strong communication and interpersonal skills
- Exceptional customer service skills
- Patient and understanding with residents
- Ability to multi-task in a fast-paced environment
- Must have a valid driver’s license and access to a vehicle for travel between property sites.
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting [email protected]. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. Our hiring process includes the use of AI-powered tools to help review applications and improve efficiency. These tools support our team but do not make final employment decisions. Human oversight is part of our hiring process, and all final employment decisions are made by our hiring team. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
Job Types: Full-time, Permanent
Pay: $55,000.00-$58,000.00 per year
Experience:
- Property Management: 2 years (preferred)
Work Location: In person
