Job Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your energetic and compassionate approach will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to follow-up care. Your organizational skills and attention to detail will help streamline office operations and enhance patient satisfaction. This paid position offers an exciting opportunity to grow within a supportive environment dedicated to delivering exceptional patient care.
Duties
- Greet patients warmly and assist with check-in procedures, ensuring a positive first impression.
- Schedule appointments efficiently using electronic medical records systems, coordinating with providers to optimize daily workflows.
- Verify patient insurance information and update medical records accurately to facilitate seamless billing and documentation.
- Communicate clearly with patients regarding treatment plans, appointment reminders, and post-visit instructions.
- Maintain organized patient files, ensuring confidentiality and compliance with healthcare regulations.
- Support the clinical team by preparing examination rooms and assisting with administrative tasks as needed.
- Handle incoming calls professionally, addressing inquiries about appointments, billing, or medical records promptly.
- Patient intake; incoming referrals & existing patient recommendation requests
- Update charts & doctors on current patient status with respiratory therapy
- Billing & invoicing; coordinate with insurance companies
- Educate patients on PAP therapy; observe & document recorded reports
- Troubleshoot medical electronic equipment
- Sterilization of medical electronic equipment
Experience
- Prior experience working in a medical or dental office environment is highly preferred.
- Knowledge of medical terminology is essential for effective communication within healthcare settings.
- Experience with electronic medical records (EMR) systems is required to manage patient information accurately.
- Office experience demonstrating strong organizational skills and multitasking ability is necessary.
- Dental office experience is a plus but not mandatory; training will be provided if needed.
- Excellent interpersonal skills with the ability to remain calm and professional in busy situations.
- Ability to adapt quickly to new technologies and procedures while maintaining attention to detail.
This role offers an engaging work environment where your proactive attitude and dedication will support our mission of providing outstanding patient care. Join us today and become an integral part of a healthcare team committed to making every patient visit positive and productive!
Pay: $17.60-$20.00 per hour
Application question(s):
- Are you able to work a few days out of our downtown Ottawa location ?
- Any prior experience with Sleep Apnea / CPAP or respiratory products ?
- Are you certified in any field in the Heath care industry ?
Work Location: In person
