Job Summary
We are currently looking for an experienced Service Advisor to join our team in our modern service department.
The ideal candidate will have experience with Reynolds & Reynolds and be able to thrive in a fast-paced environment. We are seeking a dedicated team player and, in return, we offer an attractive pay and bonus plan.
If you are interested in this position, please reply with your resume or contact me directly. This role involves assessing customer needs, providing accurate repair estimates, and coordinating with technicians to deliver quality service. A strong background in automotive repair, mechanical knowledge, and excellent customer service skills are essential for success in this position.
Responsibilities
- Greet customers promptly and professionally , establishing a welcoming environment.
- Listen carefully to customer concerns and accurately document vehicle issues.
- Explain recommended services and repairs clearly, ensuring customers understand their options.
- Prepare detailed repair orders and estimates, including selling additional services when appropriate.
- Coordinate with technicians to communicate updates to customers throughout the service process.
- Keep the service area organized and ensure compliance with safety standards.
Skills
- Proven experience in an automotive dealership or repair shop environment is highly preferred.
- Reynolds & Reynolds experience is a must
- Excellent customer service skills with the ability to communicate technical information clearly to clients in person or via phone, email and Kimoby
- This position offers an opportunity to work in a dynamic automotive environment where your technical knowledge and customer service skills can make a significant impact on customer satisfaction and the dealership success.
Pay: $35,000.00-$91,000.00 per year
Benefits:
- Casual dress
- Extended health care
Work Location: In person
