Special Ballot Supervisor

Government of Alberta -
Edmonton, AB

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Job details

Temporary | Full-time
$32.63 an hour
11 hours ago

Qualifications

Operations management
Customer service
English
Microsoft Office
Administrative experience
Supervising experience
Computer skills
Clerical experience
College diploma
Leadership
Communication skills

Full job description

Job Information

Job Requisition ID: 86222

Organization: Elections Alberta

Location: Edmonton

Full or Part-Time: Full Time/Part-Time (Preference will be given to applicants who are available to work full-time)

Hours of Work: Up to 36.25 hours per week.

Regular/Temporary: Temporary Wages - the anticipated end date is on or before October 23, 2026

Scope: Open Competition

Closing Date: Sunday, July 26, 2026

Classification: Subsidiary 02B 3625 Program Services 1E (02E1PA)

Salary: $32.63 per hour plus 11.2% in lieu of holidays and vacation

About Us

Elections Alberta is an independent, non-partisan office of the Legislature. Elections Alberta is responsible for administering provincial elections, by-elections and referenda. Our mission is to serve Albertans as an independent election management body committed to the administration of modern, transparent, and accessible democratic processes that ensure the integrity and enhance the value of Alberta’s electoral system.

Role Responsibilities

The Special Ballot Supervisor is responsible for overseeing and supporting Special Ballot Clerks. This includes supervising and assisting with the receipt, verification, and processing of vote-by-mail ballot applications for electoral events, as well as managing or supervising staff. The Supervisor is responsible for leading a team of up to 20 Special Ballot Clerks as they complete their duties in processing special ballot applications and returns.

The Special Ballot Supervisor is also responsible to support recruitment, scheduling, and performance management of Special Ballot Clerks. The Special Ballot Supervisor will ensure ongoing compliance with relevant legislation and Elections Alberta directives for the careful and confidential handling and storing of materials and data.

The Special Ballot Supervisor is also expected to participate in the planning and delivery of the unofficial count for special ballots starting on October 19.

This role is essential in delivering front-line services to voters and supporting key electoral processes. It requires excellent communication and customer service skills, the ability to follow processes with precision and efficiency, a keen attention to detail, and strong collaboration within a team.

There may be several job opportunities available and may start as soon as possible.

The primary shift is day-time from 8:15 am to 4:00 pm. The shifts may increase to the following:

8:15 am to 4:00 pm weekdays
4:00 pm to 8:00 pm weekdays
10:00 am to 4:00 pm / 8:15 am to 4:00 pm / 4:00 pm to 8:00 pm weekends

Preferred shifts and work schedules are not guaranteed. There may be periods with minimal work.

This is an in-person role at Elections Alberta’s facilities in Northwest Edmonton.

Qualifications

Education and Experience

Two-year diploma in a related field or directly related experience considered on the basis of one year of experience for one year of education.
Experience in management or supervision is required.
Experience in operations management, elections, registration, admissions, or claims processing, intake coordination, data entry, documentation, and administrative/clerical experience is an asset.
Experience with secure handling of files and records is an asset.
Knowledge of electoral processes in Alberta would be considered an asset.

Skills and Abilities

Ability to give clear directions, provide constructive feedback, and effectively coach the team to achieve results.
Ability to lead, performance manage and oversee Special Ballot Clerks and provide additional training as necessary.
Capacity to understand complex processes and provide accurate information when responding to inquiries from staff, electors, and stakeholders.
Strong judgment and problem-solving abilities; capable of assessing problems, recognizing their significance, and escalating issues to the Training and Development Specialist quickly and appropriately.
Commitment to maintaining confidentiality and handling sensitive information with discretion.
Excellent speaking, listening, and reading communication skills to make and answer phone calls professionally, serve callers, receive and provide information, and interact with colleagues. If English is not your first language, you must provide documentation demonstrating CLB 8 in reading, speaking, and listening.
Proficiency in languages other than English is considered an asset.
Strong computer skills, including the ability to learn new applications and use Windows and MS Office effectively.
Ability to follow directions and complete assigned tasks efficiently and accurately, with a keen attention to detail.
Ability to work both independently and collaboratively within a team environment.
Must be prepared and able to act as a non-partisan representative of Elections Alberta.
Ability to lift up to 15 lbs
This position is in-person at Elections Alberta’s facilities in Northwest Edmonton. Candidates must be able to commute to the office for their shifts.
Preference will be given to applicants who are available to work full-time.

How to Apply

Please note, your application must include the following:

A cover letter is required. Applications without a cover letter will not be considered. In your cover letter, please briefly summarize your relevant experience and expertise, pertinent strengths and skills, and your reasons for interest in the position.
If English is not your first language, please submit documentation demonstrating a minimum CLBB 8 level in reading, speaking, and listening.

Please combine your cover letter and resume into one file. Save and submit the file using the following naming convention:

“First Name Last Name, 85469”

Applications without required documentation will not be considered.

Notes

This position is exempt from the Alberta Union of Provincial Employees (AUPE). Final Candidates will be required to undergo a Criminal Record Check.

We thank all applicants for their interest. Applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted. This competition may be used to fill future vacancies.

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Job Information

About Us

Role Responsibilities

Qualifications

How to Apply

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