Portfolio Resource Coordinator (PRC/Scheduling) - Temporary
This is a temporary position from July 27, 2026 to15 Dec, 2027, with the possibility of extension.
The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, which includes ensuring accurate data entry, facilitating security officer training/clearance requirements, and processing online ticket submissions to name a few.
KEY ACCOUNTABILITIES:
- Strategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligations
- Forward existing schedules to Paladin’s Security Officers so they are fully aware of their ongoing schedule 3 months in advance
- Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, and Senior Management
- Fill cancellations and openings in the daily schedule
- Work closely with Talent Acquisition Team and participate in all second round interviews that pertain to designated portfolio
- Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed
- Work to develop knowledge of Paladin’s contractual obligations for the Portfolio(s) that you are assigned to. This will include site visitations, ongoing training, and a close working relationship with Paladin’s management group
- Take on a large role in Paladin’s deployment process, meet with all new hires on orientation Thursday to set up site training and issue schedules
- Ensure accurate and timely scheduling, billing and payroll. Ensure payroll is complete for 1300 every second Tuesday
- Perform other duties as required
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