This position reports to the Director, Revenue Division and manages the taxation and payment processing team within the revenue division, overseeing all property tax billing, including payments in lieu of property taxes, and payment processing for property tax, utilities, and miscellaneous receivable accounts.
This role involves developing, recommending, implementing, and monitoring policies and procedures related to these functions. Additionally, the position supervises the assessment base management function, including reviewing and appealing property assessments from the Municipal Property Assessment Corporation.
The role contributes to the City's budget and reporting processes by providing guidance and oversight on account reconciliations and working paper preparation. The position is also responsible for identifying, leading, and executing complex projects aimed at improving departmental efficiency and enhancing the overall customer experience for the city's residents.
The successful candidate will require excellent interpersonal, communication and negotiation skills.
