About Us:
We’re excited to introduce The Playbook Commons, an exciting new restaurant located in the heart of Exhibition Place!
At The Playbook Commons, we’re all about creating memorable experiences. Our people-first culture empowers our team to deliver exceptional service in a guest-focused environment. Together, we’re building a best-in-class hospitality experience.
Blending the energy of a steakhouse with the comfort of American-Italian cuisine and the excitement of sports theatre, The Playbook Commons offers a vibrant, welcoming space where great food meets great company - and where lasting memories are made.
This posting is for a currently existing role.
What You'll Do:
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Greet guests in a courteous and welcoming manner, escorting them to their tables and presenting menus.
- Provide recommendations on food and beverage selections, taking orders accurately and promptly.
- Deliver food and beverages to guests' tables with attention to detail and presentation, ensuring accuracy and timeliness.
- Anticipate guest needs and respond promptly to requests, questions, or concerns, providing exceptional customer service throughout the dining experience.
- Assist with table maintenance, including clearing plates, refilling beverages, and resetting tables for the next guests.
- Process guest payments accurately, handle cash and credit card transactions, and reconcile receipts at the end of shifts.
- Collaborate with kitchen and bar staff to ensure smooth communication and efficient service delivery.
- Maintain cleanliness and organization of the dining area, including cleaning and sanitizing tables, chairs, and condiment stations.
- Adhere to all food safety, sanitation, and responsible alcohol service regulations and policies.
What You'll Need:
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Previous experience as a server in a full-service restaurant or similar hospitality environment is preferred.
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Excellent communication and interpersonal skills, with a friendly and professional demeanour.
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Ability to work effectively in a fast-paced, team-oriented environment.
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Strong attention to detail and the ability to multitask while prioritizing guest satisfaction.
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Flexibility to work evenings, weekends, and holidays as required.
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Smart Serve certification is required.
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Legal eligibility to work in Canada.
What We Offer:
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Group health benefits for full-time employees
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Exclusive discounts
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Career advancement opportunities in a growing environment
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Staff Meal
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And more
