Taylor Chrysler Dodge is looking for an experienced Service Advisor to join our team.
Job Description:
- Book Phone, Email, and Walk-Up Appointments
- Meet and Greet Customers with a Smile
- Write Up Work Orders (Reynolds & Reynolds Operating System - ERA Ignite)
- Update Customers On Repair Progress
- Tally an Estimate
- Present and Sell Recommended Work
- Close Out Work Orders to Agreed Estimate Prices
- Attempt to Solve Customer Concerns if Any
- Arrange Transportation for Drop Off and Pick Up
- Follow Up Customers to Ensure Satisfaction (Emphasis on High CSI Scores)
- Must Be Able To Multi-Task and Manage Your Time Well
- Great Organizational Skills
- Great Communications Skills (Phone and Electronic)
- Computer and Electronically Savvy an Asset
- Must be able to work with a Team and have a Positive Attitude
- Automotive Knowledge an Asset
Hours:
Monday to Friday 7:30am-5:30pm
Pay: $48,000.00-$60,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Application question(s):
- Do you have experience with Reynolds and Reynolds Dealer Management System?
Experience:
- Service Advisor: 2 years (preferred)
Licence/Certification:
- Ontario G Drivers License (required)
Work Location: In person
