Medical Office Receptionist- Family Practice
Clayton Park, NS
Full-Time / Part Time (Daytime, Evenings & Weekends)
We are a busy team-oriented medical clinic and family practice that offer extended hours, including evenings and weekends. Our practice is home to six dedicated family physicians, and we are currently seeking a reliable and motivated Medical Office Receptionist to join our collaborative team.
Responsibilities
As a Medical Office Receptionist, you will play a key role in supporting the day-to-day operations of our clinic. Your responsibilities will include but not limited to:
- Greet and check in patients with professionalism and care
- Schedule, confirm, and reschedule patient appointments (in-person & over the phone)
- Manage a multi-line phone system and respond to inquiries via email and associated online portals (Medeo, Ocean E-Referral) in a timely manner.
- Manage electronic fax communication (sending, receiving, and filing documents)
- Update patient medical records accurately and process intake forms.
- Submit accurate billing and payment claims using our EMR software (Accuro) to health insurance and provincial systems ( MSI, private insurance)
- Assist with organization and light cleaning of exam rooms to maintain a safe and clean environment.
- Maintain confidentiality and comply with privacy legislation (PHIA & PIPEDA)
Qualifications
- Completion of Grade 12 or equivalent
- Relevant experience in medical or dental office settings is considered an asset
- Friendly, personable, and professional demeanor with a patient-first attitude
- Familiarity with Accuro EMR is highly desirable
- Strong communication and organizational skills
- Ability to work efficiently as part of a team in a fast-paced environment
- Strong computer skills with experience in data entry and electronic medical records
- Willingness to work evening and the occasional weekend shifts
Training and Support
No prior medical office experience? That is okay! We offer paid training for the right candidate. A positive attitude, strong work ethic, reliable, and willingness to learn are what matter the most to us.
Apply
Please submit your resume with a brief cover letter introducing yourself and letting us know why you re interested in this role. We are excited to meet you!
Job Types: Full-time, Permanent
Pay: $21.00-$24.00 per hour
Education:
- Secondary School (preferred)
Work Location: In person
