Occupational Health, Safety & Wellness
Kingston Health Sciences Centre (KHSC)
Full-Time | Days | Class 5 – $86,596.77 to $103,915.89 per year + benefits/pension
Location: KHSC Sites (KGH & HDH)
Kingston Health Sciences Centre (KHSC) is seeking a knowledgeable and compassionate Disability Case Specialist to join our Occupational Health, Safety & Wellness team.
In this highly collaborative and impactful role, you will support employees through periods of illness or injury by managing disability cases, adjudicating Short Term Disability (STD) claims, and leading safe and timely return-to-work (RTW) planning. You will work closely with employees, leaders, union representatives, healthcare professionals, and external partners to ensure employees are supported in their recovery while maintaining operational effectiveness.
This role plays a critical part in enhancing employee well-being, reinforcing a supportive workplace culture, and minimizing disability-related impacts across the organization.
- Adjudicate Short Term Disability (STD) claims, including review and interpretation of medical documentation
- Lead and coordinate return-to-work (RTW) planning in collaboration with employees and workplace partners
- Manage a complex caseload, ensuring timely follow-up, documentation, and case progression
- Partner with managers, unions, Occupational Health Nurses, and external disability carriers to support case outcomes
- Participate in grievance, mediation, and arbitration processes as required
- Complete administrative transactions (e.g., SAP approvals, Kronos, ESP documentation)
- Contribute to continuous improvement of disability management practices and processes
- Diploma in a health-related discipline (e.g., Kinesiology, Occupational Therapy, Nursing, Human Resources) or related field (minimum requirement)
- Degree in a related discipline preferred
- Minimum 3 years’ experience in disability management, including physical and psychological claims
- Proven experience developing and implementing RTW plans
- Experience working in a unionized environment is considered an asset
- Strong knowledge of disability management best practices, including early and safe return to work
- Working knowledge of medical conditions, functional abilities, and recovery guidelines
- Demonstrated ability to interpret legislation, including Human Rights and Duty to Accommodate principles
- Exceptional communication and relationship-building skills across diverse stakeholders
- Strong decision-making and problem-solving skills in complex and sensitive situations
- Excellent organizational and time management skills, with the ability to manage competing priorities
- High level of discretion when handling confidential and sensitive information
- Proficiency with Microsoft Office (Word, Excel); experience with electronic documentation systems is an asset
- Proven ability to attend work regularly
- Satisfactory Criminal Reference Check and Vulnerable Sector Search
- Ability to meet the physical demands of the role
At KHSC, we are committed to providing a safe, inclusive, and supportive environment for both patients and staff. You will be part of a collaborative team that values professional expertise, continuous improvement, and employee well-being.
Join a team where your expertise supports meaningful recovery journeys and helps create a healthier, more inclusive workplace.
KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.
Unless specifically stated, all job postings are for existing positions at KHSC. KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.
Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation.
We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
