Job Description:
Service Advisor (Go North Surrey GM)
Surrey, BC | Full-Time | High-Volume GM Dealership
Are you an experienced Automotive Service Advisor who knows how to handle a busy service drive?
Go North Surrey GM is looking for a confident, organized, and customer-focused Service Advisor to join our high-volume service team.
This is a strong opportunity for an advisor who wants steady traffic, real earning potential, and a dealership where the service drive is consistently busy.
Why This Store Stands Out
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Go North Surrey GM is a busy dealership with serious service volume:
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200–230 new vehicles sold monthly
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80–100 used vehicles sold monthly
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Approximately 130 service appointments per day
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25+ service bays
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Strong customer traffic and repair order opportunity
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If you are tired of slow stores, weak traffic, or limited earning potential, this is a service department worth talking about.
Schedule
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Monday to Friday
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7:30am–4:00pm
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Overtime required
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Occasional Saturday availability required
What You’ll Do
As a Service Advisor, you will be the key connection between customers, technicians, parts, warranty, and service leadership.
You will:
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Greet service customers and understand their vehicle concerns
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Open, manage, and close repair orders
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Communicate service timelines, updates, and recommendations
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Build value in maintenance and repair work
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Work closely with technicians and parts to keep jobs moving
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Maintain strong customer follow-up
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Support CSI and customer satisfaction targets
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Stay organized in a fast-paced service drive
What We’re Looking For
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Have worked as an Automotive Service Advisor or Dealership Service Advisor
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Can manage a busy service drive without losing focus
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Communicate clearly with customers and technicians
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Understand repair orders, timelines, approvals, and follow-up
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Know how to recommend maintenance and repairs professionally
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Care about CSI and customer experience
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Are organized, calm under pressure, and accountable
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Are comfortable with overtime and occasional Saturdays
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GM, Chevrolet, GMC, Buick, or Cadillac experience is an asset, but strong dealership advisor experience from another brand will also be considered.
What You’ll Get
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Busy, high-volume GM dealership
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Strong earning potential
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Advisor pay plan
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$100 perfect CSI spiff
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Monthly spiffs that change each month
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Health and dental benefits
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Vacation starting at 3 weeks
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Training and development through Go Auto U
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Career growth opportunities within Go Auto
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Employee Investment Program with guaranteed annual return
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Free Go Auto swag for interview attendees
Why Join Go North Surrey GM?
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This is a role for an advisor who wants volume, opportunity, and a service department with momentum.
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You will be joining a store with strong customer traffic, a large service operation, and a team that needs someone who can keep customers informed, technicians productive, and repair orders moving.
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Qualified candidates may receive an offer on the spot.
If you are an experienced Service Advisor looking for a busy dealership with strong earning potential, apply today to connect with Go Auto’s recruitment team. Apply Today!
