Education
University degree in Business Administration, Information Technology, Health Informatics, or a combination of education, training, and experience deemed to be equivalent
Master’s degree in Business Administration, Health Administration, Health Informatics, Information Technology, or related discipline preferred.
Project Management Professional certification as asset.
Experience
Minimum 7 years of progressive experience in healthcare, leading complex, multi-stakeholder initiatives (e.g., hospitals, community organizations, specialists) required.
Minimum 5 years of experience implementing and supporting digital health initiatives across multiple organizations required.
Minimum 5 years of experience with coordinated access or central intake models required.
Experience providing functional or direct leadership to small teams is an asset.
Experience in Lean process improvement methodology an asset.
Knowledge & Skills
Strong knowledge of the Ontario healthcare system, particularly the mental health and addictions sector and Ontario Health frameworks.
Deep understanding of provincial program design, implementation, data and performance measurement, stakeholder engagement, and capacity planning.
Proven ability to lead stakeholder engagement initiatives, including large-scale meetings with diverse senior audiences.
Exceptional relationship-building skills with the ability to establish trust, credibility, and collaboration across varied stakeholder groups.
Strong facilitation, negotiation, and conflict-resolution skills.
Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences (e.g., executives, clinicians, individuals with lived experience).
Ability to work effectively in complex, matrixed environments.
Strong project management and change management capabilities.
Analytical mindset with experience in both qualitative and quantitative analysis.
Comfortable working in fast-paced, evolving environments with a high degree of ambiguity.
High proficiency in Microsoft Office and Adobe tools.
Strong adaptability to new technologies and systems.
Demonstrated commitment to equity, inclusivity, anti-racism, anti-oppression, cultural safety, and respect, particularly in the context of provincial program implementation.
CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.
CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.
CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.
We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.
If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.
Compensation & Benefits:
• Salary is competitive and based on experience, with a hiring range of $91,758.17 – $114,697.71 per year.
• Employees in this role may progress within the full pay range of $91,758.17 – $137,637.25 per year
• CAMH’s Total Rewards: Includes participation in HOOPP defined benefit pension plan, extended health and dental benefits, paid vacation starting at 4 weeks, flexible work arrangements, and ongoing professional development support.
This role allows professionals to apply their expertise in a mission-driven environment dedicated to public health outcomes.
