Kerr Smart Energy is a leading distributor of Heating, Ventilation, Air Conditioning, Refrigeration Equipment, and Supplies. We have an immediate opening for a dynamic, dedicated, and highly motivated Inside Sales Representative to join our team in Sudbury.
Responsibilities
- Process customer orders accurately and efficiently
- Provide excellent customer service and support both in person and over the phone
- Complete paperwork and order entry with a high level of accuracy and attention to detail
- Maintain diligent follow-up on customer inquiries and outstanding tasks
- Support customers by helping identify solutions to meet their business needs
- Adhere to safe and efficient work practices
- Assist with general branch operations and provide support to warehouse staff when required
- Participate in technical and professional development training opportunities
Qualifications
- Intermediate computer skills with the ability to learn new systems quickly
- Strong attention to detail and organizational skills
- Previous customer service and/or counter sales experience
- Excellent communication and interpersonal skills
- Strong customer-focused attitude with a passion for helping customers succeed
- HVAC product knowledge is considered an asset, but not required
- Flexibility to assist in different areas of the branch as needed
- Must maintain a positive, enthusiastic, and team-oriented attitude
What You Can Look Forward to When You Join Our Team
- Health, Dental, and Vision benefits
- Additional life and disability insurance options
- Paid Vacation Time
- Company Matched Retirement Savings Plan (RPP)
- Access to the confidential Employee & Family Assistance Program
- Employee Referral Program
- Ongoing training and development opportunities
At Kerr Smart Energy we are proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law. Our hiring practices are designed to ensure a fair and equitable process for all candidates. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Thank you for considering a career with us.
