Burckhardt Compression was founded in 1844 as a mechanical workshop. Today, Burckhardt Compression is a worldwide market leader for reciprocating compressor systems and the only manufacturer and service provider that covers a full range of reciprocating compressor technologies and services. Within Canada, Burckhardt Compression has a strong Services division in which we aim to provide one-stop reciprocating service for our customers. We are able to provide field service, repair and engineering/revamp services and spare parts for any brand of reciprocating compressor.
Burckhardt Compression (Canada) Inc. (BCCA) has an opening for a Field Service Representative (FSR), that will be directly reporting to the Field Service Manager, this position is based in Edmonton, AB.
Key Tasks & Responsibilities
✅ Deliver exceptional customer service and technical expertise to ensure high customer satisfaction and positive service outcomes.
✅ Provide onsite and remote maintenance, repair, troubleshooting, and technical support for reciprocating compressor systems across Canada and internationally.
✅ Promote a strong safety culture by adhering to company policies and supporting safe work practices at all times.
✅ Share industry best practices and technical knowledge to help customers optimize compressor performance, reliability, and efficiency.
✅ Lead and provide technical direction to customer personnel and third-party contractors to ensure successful and timely project completion.
✅ Prepare clear, accurate service reports and spare parts recommendations while identifying opportunities to support business growth.
✅ Build strong customer relationships and collaborate with global teams to deliver effective solutions and world-class service.
Qualifications & Experience
✅ Certificate of Apprenticeship as an Industrial Mechanic (Millwright) or equivalent.
✅ 5+ years of hands-on experience with reciprocating compressors and compressor components.
✅ Field service experience within the industrial gases, chemical, petrochemical, or petroleum industries.
✅ Knowledge of mechanical and/or chemical engineering principles.
✅ Strong computer skills, including proficiency with word processing and spreadsheet applications.
✅ Professional, customer-focused approach with strong relationship-building and negotiation skills.
✅ Highly organized, detail-oriented, and capable of managing multiple priorities effectively.
✅ Excellent verbal and written communication skills, with the ability to build collaborative working relationships.
✅ Self-motivated and able to work independently with minimal supervision.
Why work at Burckhardt Compression?
Our corporate culture is sustained by the skills and dedication of our employees. They are the foundation of our entrepreneurial success. We solve even the most intricate of challenges for our customers with passion and dedication creating lasting, dependable partnerships rooted in trust.
BCCA believes in promoting from within and takes great pride in the number of long term employees within our organization. We are proud of all our employee efforts and nothing gives us
greater pride than seeing someone set a career goal and achieve it.
BCCA offers a competitive compensation package, employer-paid benefits program and a great work environment.
To learn more about Burckhardt Compression, please visit our website at www.burckhardtcompression.com.
Burckhardt Compression (Canada) Inc. would like to thank all applicants for their interest however only those selected for an interview will be contacted.
Burckhardt Compression Canada Inc. seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and encourages applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, persons who identify as 2SLGBTQ+, and persons with disabilities. Accommodations are available, on request, for candidates taking part in all aspects of the selection process including but not limited to a person with a disability.
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Work Location: In person
