Hamburg Honda located in beautiful Niagara Falls is looking for a Customer Service Support Specialist!
Are you looking for a career change or joining a family dynamic team? Do you like to drive and enjoy meeting new people? Are you an above average customer service advocate? If you answered "Yes" to these questions, you need to apply!
Summary
This role is vital in ensuring our customers receive outstanding service! This position offers an exciting opportunity to grow within a dynamic automotive environment.
Responsibilities
- Greet and assist customers with their inquiries and vehicle needs.
- Coordinate with the service team to ensure smooth workflow.
- Shuttle customers to and from home.
- Manage customer appointments and follow-up communications.
- Maintain accurate records of customer interactions.
- Support service processes with organizational skills.
- Uphold the dealership’s standards of customer satisfaction.
- Collaborate with team members to achieve company goals.
Qualifications
- High school diploma or equivalent.
- 1-3 years experience in a customer service or automotive support role.
- Strong communication and listening skills.
- Ability to multi-task and stay organized.
- Valid G license.
Why work for Hamburg Honda and the Willowdale Auto Group?
At Hamburg Honda, we want you to succeed! We create an environment where work feels like home away from home. We promote within and have many success stories in our group. We provide excellent training and hands on help to help you further your future. We are an equal opportunity employer and want nothing but the best for our team!
We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes
Pay: $19.00-$20.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
Work Location: In person
