UPTOWN CRAVINGS ~More Than Greens
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. Your ability to connect with customers and understand their needs will be essential in creating a positive experience.
Responsibilities
We are seeking reliable, extremely outgoing individuals who are self motivated, enjoy engaging with our customers and like working in a team environment. You must like to have fun, work hard and laugh!!
This position requires you to have ability to multi task while providing amazing service, to greet, explain and communicate to our guests throughout the day. A focus on healthy living and clean eating is an asset. Previous experience in the food industry is an must.
Looking for
full time 30-40 hours per week
part time staff 12-20 hours per week
Please include your availability
$18.00+ per hour
Responsibilities include:
. Exceptional guest service throughout the shift
· Greeting each customer as they walk in
· Explaining the menu to new customers
Preparing food for the customer and complying with diet and allergies they have discussed with you
· Remembering and creating a personalized relationships with regular customers
· Ensuring each food product is made up to Urban Cravings standards and public health standards
· Handling cash and debit transactions
· Daily cleaning tasks such as sweeping/mopping etc.
Benefits:
- Flexible working hours
- All holidays off!!
- Casual dress
- Great tips!
Requirements
- Excellent communication skills, friendly and outgoing, enjoys chatting with customers!
- Ability to communicate effectively with customers
- Prior experience in customer service and food service a must
Duties
- Greet customers warmly and assist them
- Process customer transactions accurately and efficiently using the cash register.
- Handle cash, credit, and debit transactions while ensuring proper cash handling procedures are followed.
- Conduct product demonstrations to showcase features and benefits to customers.
- Upsell products by identifying customer needs and recommending suitable options.
- Maintain a clean and organized checkout area, ensuring all merchandise is properly displayed.
- Collaborate with team members to meet sales goals and enhance customer satisfaction.
- Address customer concerns promptly and professionally to ensure resolution.
Skills
- Strong time management skills to handle multiple tasks efficiently in a fast-paced environment.
- Excellent customer service skills with the ability to engage effectively with diverse customers.
- Proficient in cash handling procedures, ensuring accuracy in all transactions.
- Organizational skills that help maintain an orderly work environment and streamline operations.
Uptown Cravings: More Than Greens
Who We Are
Uptown Cravings is a fresh, healthy, and convenient restaurant concept dedicated to those who prioritize wellness and nutrition. Founded in Niagara in 2017, Uptown Cravings has quickly become known for putting the power of choice in the hands of customers and ensuring every meal is a perfect fit for their day. Meals are crafted and served directly in view of our patrons, promoting transparency and trust in every dish.
Our Philosophy
We pride ourselves on our ability to swiftly introduce new menu offerings that reflect the dynamic evolution of consumer cravings and contemporary food trends. Our menu features a diverse selection of salads, wraps, avocado toasts, designer smoothies, distinctive smoothie bowls, and hearty rice and poke bowls. We are committed to inclusivity, offering gluten-free and vegan options to meet a wide array of dietary preferences and nutritional requirements.
Why Join our Team?
At Uptown Cravings, you’ll be part of a team that values innovation, inclusivity, and customer satisfaction. Our positive workplace culture is built on employee engagement, operational excellence, and a commitment to making a difference in our communities. We are looking for passionate individuals who value customer service and building relationships with them
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Experience:
- Customer service: 1 year (required)
- Food service: 1 year (preferred)
Work Location: In person
