About Bluewaves Mobility Innovation Inc.
BMI (Based in Toronto) builds cutting-edge wireless infrastructure for enterprises and industrial clients — including AI-powered 5G, Open RAN systems, and Wi-Fi 7 solutions. Our mission is to make networks more open, intelligent, and cost-effective.
The Role
You will be the technical bridge between BMI and the enterprise customer — owning onboarding, IT integration, and Tier 2/3 support across the full deployment lifecycle. You will work directly with customer IT architects, navigate complex multi-vendor environments, and hold the technical relationship from go-live through steady-state operations. Travel for this role will be required ~30% of the time.
Key Responsibilities
- Lead end-to-end customer onboarding: SIM provisioning, DNN/APN config, VLAN/IP planning, RADIUS and MDM integration (Intune/Jamf)
- Integrate infrastructure into customer LAN, Active Directory/Entra ID, firewall, and PKI environments
- Own escalated Tier 2/3 support — triage across Kubernetes pods, 5G NFs and WIFI components logs
- Commission P5G and APs at customer sites
- Produce integration docs, IP plans, and runbooks; train customer IT staff on custom client portal
Required Skills
- Core IP networking: VLANs, routing, NAT, firewall ACLs, DNS/DHCP, Linux CLI (Essential)
- Enterprise Wi-Fi: 802.1X/RADIUS, EAP-TLS, WPA2/WPA3, MDM cert-based onboarding (Essential)
- Kubernetes: kubectl, Helm, log retrieval, pod/service inspection (Required)
- PKI: certificate chains, TLS, HashiCorp Vault, Microsoft Cloud PKI (Required)
- 5G/cellular: SIM, IMSI, APN, Open5GS or Free5GC familiarity (Training can be provided)
- Clear technical communication — customer-facing docs and architecture calls with enterprise IT
- Key skills needed are depth in enterprise networking, Wi-Fi, and Kubernetes
- A minimum of 5 Years of IT integration experience is required
Benefits include
- Casual dress
- Dental Care
- Extended health care
- Life insurance
